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Sherman Dodge Chrysler Jeep RAM - Service Center

Skokie, IL

3.8
540 Reviews

540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center

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July 27, 2020

Quick and painless oil change I made an appointment for an oil change and was in and out very fast. Last time I waited an hour and a half, but this time I was out in around 30 minu More

by wcarranza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid
Jul 27, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Kocik, General Manager 847-982-3586

July 25, 2020

Lester our service writer was fantastic, he took the time to explain what had to be done and made sure to stay in touch to answer any other questions . Les many thanks! More

by c9511
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Jul 25, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you so much for your excellent review! We are so glad that Lester had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sherman Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if you need anything else. Alex Kocik, General Manager 847-982-3586

July 25, 2020

Always get in and out on time great bunch of guys will always come back for service recommed to my friends and family see you guys soon More

by AAL112465
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Lester Makowski, Nikko Urbanio, Earl Feldman, Kurt Netzel, Zach Gertler, Mike Spano
Jul 26, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Kocik, General Manager 847-982-3586

July 24, 2020

Fraz Khalid is an excellent person who knows his job well. Thank you Tony Talib for introducing us to Fraz. My experience of first servicing was pleasant. More

by KHANNALI
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid
Jul 24, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Khannali, Thank you! We appreciate your taking the time to leave us feedback on your recent experience working with Fraz and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sherman Dodge Chrysler Jeep RAM. Alex Kocik, General Manager 847-982-3586

July 12, 2020

My wife took the jeep for oil change only and you guys decided on your own to rotated the tires and charge without asking first, we just had new tires put on by you guys a couple months ago they did not n More

by santana.librado
Recommend Dealer
No
Employees Worked With
Fraz Khalid, Kurt Netzel
Jul 29, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hi, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Alex Kocik, General Manager 847-982-3586

July 10, 2020

I'm not satisfied, they removed defects 4 times and each time left unfinished or damaged other parts.The car is always dirty , left stains. More

by ANETAKIM
Recommend Dealer
No
Employees Worked With
lester , krzysztof
July 08, 2020

earl !!!!!! earl helped our daughter while we were out of town , which meant the world to us !!!!!!!!!!!!!!!!!!!!!!! ty earl!!!!!!!!!!!!!!!!!!!!!!!!!! i can't say More

by AAJ0003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
earl
Jul 08, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

We are very happy Earl provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Kocik, General Manager 847-982-3586

July 04, 2020

Wonderful Service Impeccable service to get the oil changed in my Jeep Cherokee. Took about an hour to an hour and a half. Would definitely go back to have my Jeep se More

by DULIBARRI01241976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid
Jul 06, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Kocik, GM 847-982-3548

June 26, 2020

Service for my Grand Caravan Brought in my Grand Caravan for an oil change & tire rotation. Was given suggestions on other services, but not pressured on it. Satisfied with the se More

by BRIANLODONNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department: Lester Makowski
June 25, 2020

Brake Line Replacement Lester Makowski was great to deal with. Good service from him and mechanic.Parts were delivered and installed as per schedule. Price for service and More

by hkengineer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only dealt with the one person.
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