Sherman Dodge Chrysler Jeep RAM - Service Center
Skokie, IL
540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center
Yes i will recommend Free like the service. Chris was very helpful . It did take a bit longer than we thought but at the end the car was good Free like the service. Chris was very helpful . It did take a bit longer than we thought but at the end the car was good More
Oil Change The work was done in a reasonable amount of time. Lester was very professional and explained what had to be be done at that time. The work was done in a reasonable amount of time. Lester was very professional and explained what had to be be done at that time. More
fast response and updated status. was quick to respond when ask for status and was given regular updates to make sure we were making the best decision and what they were doing to our v was quick to respond when ask for status and was given regular updates to make sure we were making the best decision and what they were doing to our vehicle More
They stand by their vehicles I had been having a reoccurring issue with my Jeep Cherokee. Specifically, a creaking noise that initially would start sounding occasionally upon alte I had been having a reoccurring issue with my Jeep Cherokee. Specifically, a creaking noise that initially would start sounding occasionally upon altered terrain and then slowly turned into an annoyance as the sound became more noticeable, frequent, and louder with time. While it did take a number of times to finally pinpoint the issue, Sherman Dodge was great about getting me in and getting me out with another vehicle so I could return to my schedule. I appreciated the follow up, the customer service, and attention to my specific issue. While it can be a drive to return to Sherman Dodge, I make the journey because I can trust they will take care of my vehicle. Alex, Kurt, and Nikko each provide great service and make you appreciate purchasing a vehicle there. More
Awful, frustrating, waste of time and money. Main problem with car: water getting into car trunk because of clogged sunroof draining mechanism. This is what I told the "greeter". He said that it Main problem with car: water getting into car trunk because of clogged sunroof draining mechanism. This is what I told the "greeter". He said that it would be 150.00 for diagnostics. I told him I had extended warranty (purchased there and I was told EVERYTHING WAS COVERED) on the car and he said this was not covered. I asked him to check and then he said that what I am still paying for was no longer effective!He said if he called to check for benefits, it would be considered as an encounter and therefore I would have to pay. None of his logic made sense. Then he said that there is a drain in the trunk but it was too difficult to get to it. I decided to take the car home the same way I brought it in and I was 150.00 poorer. If I bring the car back, I would have to pay the 150 again! More
Great service They got me in and out they fixed the problem and this is the best place to get a car from. They all are helpful if you need them. They got me in and out they fixed the problem and this is the best place to get a car from. They all are helpful if you need them. More
Recall, Stop and Start feature fix Mr. Lester was very helpful when I had my car serviced. Employee like him is an asset to a company. I hope that every employee in every company is l Mr. Lester was very helpful when I had my car serviced. Employee like him is an asset to a company. I hope that every employee in every company is like him. Thank you for the outstanding service. More
I had everything fixed that I came in for on my car. I was satisfied with the service and it was taken care of rather quickly. Also the team member was very polite and made me feel comfortable. I was satisfied with the service and it was taken care of rather quickly. Also the team member was very polite and made me feel comfortable. More
bad expirience , did not do the job only play with my radio did not do anything with the car, only play with radio and trans switch, did not put any protection with the seat and floor , i was waiting for nothin did not do anything with the car, only play with radio and trans switch, did not put any protection with the seat and floor , i was waiting for nothing More