Shield's Automart of Paxton, Inc.

Awesome from beginning to end11 We had a great experience at Shields, Everyone,especially, Richard, helped us with every step that we needed to take in buying a new car, He even f We had a great experience at Shields, Everyone,especially, Richard, helped us with every step that we needed to take in buying a new car, He even found a different color for us, knowing we weren't to happy with the one that was available.. To us that was a small necessity, but Rich covered the little points of service as well as the big ones. We felt we we very well served. More

Awesome above and beyond customer service from Butch, and Cl I saw a truck that they posted on their website for sale. I drove by to just take a look at it with no intentions on buying. I was greeted by Cliff wh I saw a truck that they posted on their website for sale. I drove by to just take a look at it with no intentions on buying. I was greeted by Cliff who asked me if I was looking for anything in particular. I told him about the truck I saw and he showed it to me. He explained the previous owners, and how well taken care of it was. I told him I was looking for a pay off of my old truck and I didn't want to talk numbers until I knew what my trade in was. To my surprise not expecting to get my truck paid off Cliff and Butch came back and told me because it was the end of the month they would bump my trade.in value up by 1400$. Leading to the pay off of my truck.. to my surprise I was not even expecting that, as I stated before I was just wanted to look at numbers then with such a great deal I ended up buying a new used truck. I never would have imagined i could have got such a good deal on the truck I have always wanted. But Cliff and Butch made it happen. They were extremely helpful, and I felt after the car buying process I made new friends not someone I just bought a truck from. Cliff was extremely nice and so was Butch finding the best payments for me. Never once did I ever feel pressured. I would reccomoned anyone to go see Cliff and Butch. When I did purchase the truck I mentioned to Cliff about how it was missing the spare tire. He mentioned he was going to try and figure one out for me. To my surprise a.week later I got a call from Cliff saying he tracked down the older owner of the truck and got the spare tire for me. For me that is legendary and incredible customer service. I would have never expected such great customer service. More

My experience We originally contacted Kyle White and asked about a new Terrain. He told us to meet him in Paxton where we found that in order to get some of the th We originally contacted Kyle White and asked about a new Terrain. He told us to meet him in Paxton where we found that in order to get some of the things we wanted on the car we would have to purchase a driver comfort package for about $3000. He asked us how we felt about a Chevy Equinox which would give us the things we wanted for the same money. We agreed to look at one and liked it very much. We settled on the 2018 Equinox. When we picked it up, Pete was very helpful filling out the necessary paper work. Kyle and Rich stayed after closing to explain the things that were different on the new car and got us hooked up to On Star and got my phone programmed to the car. Our experience was excellent. We would not have thought about checking into an Equinox had it not been for Kyle White with Rich's help. Thanks guys. More

Great experience Love my new XT5! Pete and Rich made my purchase easy. Great value without effort. Fair price on trade, great price on purchase. Rich was so patient Love my new XT5! Pete and Rich made my purchase easy. Great value without effort. Fair price on trade, great price on purchase. Rich was so patient in showing me all the technical options my XT5 offers. He’s awesome More

Going back to a GM product They were very helpful in showing us what they had after I told them what I was looking for. The salesman, Rich, helped us in every thing we asked fro They were very helpful in showing us what they had after I told them what I was looking for. The salesman, Rich, helped us in every thing we asked from test driving, setting up the options, making sure we were understanding everything. The finance department was also very helpful and explained it all in detail. I would recommend shields to everyone, because they are the local , friendly dealership where you’re not just a number. More

Experience buying a new Chevy Truck at Shields Auto Mart, IL Sales staff asked our needs and fulfilled them. Spent a good deal of time walking us through the features of the new vehicle and answering all our que Sales staff asked our needs and fulfilled them. Spent a good deal of time walking us through the features of the new vehicle and answering all our questions. They made us feel welcome to come back in to review any areas we still needed more help with. Our salesman was very knowledgeable and helpful throughout the shopping and buying process. More

MY CHEVY TRAX I bought my last 4 cars from Shields. My salesman was Cliff Birley. Butch Smith and Pete Klein were great too. They were very helpful and patient. I bought my last 4 cars from Shields. My salesman was Cliff Birley. Butch Smith and Pete Klein were great too. They were very helpful and patient. More

Awesome 4th purchase Cliff at Shield's in Paxton made our experience GREAT. This is my 4th vehicle I have bought from him and can't imagine buying from anyone else. Cust Cliff at Shield's in Paxton made our experience GREAT. This is my 4th vehicle I have bought from him and can't imagine buying from anyone else. Customer Service has been great. More

Great experience! Had a great experience working with Pete on my new truck purchase. Exactly what I was looking for. Thank you for an out standing purchase experience. Had a great experience working with Pete on my new truck purchase. Exactly what I was looking for. Thank you for an out standing purchase experience. More

Great Local Dealership! We are happy that we could buy a new vehicle from a local dealership. Good bunch of people to work with. All very friendly, helpful and knowledgeabl We are happy that we could buy a new vehicle from a local dealership. Good bunch of people to work with. All very friendly, helpful and knowledgeable. Cliff Birley made buying our vehicle a fun experience. Would recommend them to anyone! More