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Shields Auto Center
Rantoul, IL
526 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 526 reviews
August 11, 2022
Parts department was great but when I got to the service department. That’s when I started to get disappointed. Dropped my car off the morning of my appointment and left it. It was supposed to be done that department. That’s when I started to get disappointed. Dropped my car off the morning of my appointment and left it. It was supposed to be done that afternoon, well the shop lost power and didn’t get it done till the next morning, only problem for me is I then didn’t have a ride to go back and pick it up. So I picked it up two days later the new tires look great but then I look in the back of my car and instead of putting the spare tire back where it went, it was just placed in the back on top of my daughter’s softball equipment. now this may be my fault for over thinking and thinking the dealership would of place it back where it should of went but I think customer service wise that’s what would of been done. More
by ics8891
Verified CustomerEmployees Worked With
Helpful August 10, 2022
Friendly and personable. Service was great. In and out in no time. Went over all that was checked on my van. Service was great. In and out in no time. Went over all that was checked on my van. More
by gemini52250
Employees Worked With
August 02, 2022
I went in for an oil change. The staff was friendly. The service was quick. I don't wait very long The staff was friendly. The service was quick. I don't wait very long More
by deerad25
Employees Worked With
August 02, 2022
they are very informative about what they have to do. They are also very curteous They are also very curteous More
by harold4853
Employees Worked With
August 02, 2022
Shields takes care of all my regular maintenance and had me in and out in a half hour recently, on a short-notice Saturday appointment! Always appreciate the hard work and great service!! me in and out in a half hour recently, on a short-notice Saturday appointment! Always appreciate the hard work and great service!! More
by kpartridge627
Employees Worked With
July 31, 2022
Thank you for another GREAT deal on our 2015 Ram Truck. Shields Auto Center is a three hour drive for us however it is worth it because we always drive away happy! Truly a wonderful place to go when in th Shields Auto Center is a three hour drive for us however it is worth it because we always drive away happy! Truly a wonderful place to go when in the market to purchase a vehicle. More
by toyo4by
July 27, 2022
I worked with the owner and it was truly excellent and a good deal for us both. good deal for us both. More
by seadog0
July 22, 2022
Shield’s has always offered us excellent service. Their staff is friendly and courteous, always putting the customers first. Their staff is friendly and courteous, always putting the customers first. More
by vjruss0718
July 19, 2022
The dealership had experienced several cases of Covid and were backed up in the service center. The man explained the situation and said he would try to work it in. They had it done in two days. Thanks very were backed up in the service center. The man explained the situation and said he would try to work it in. They had it done in two days. Thanks very much appreciated. More
by HNTR39
Employees Worked With
Not sure of Manager’s name.
July 14, 2022
Everyone at Shield Auto Center has such a great attitude. They make me feel welcome every time I walk into the place. They make me feel welcome every time I walk into the place. More
by andrewklimas
Employees Worked With
