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Shields Auto Center

4.9

111 Lifetime Reviews

225 South Meyers Street, Rantoul, Illinois 61866
Call (217) 892-2155

111 Reviews of Shields Auto Center

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November 30, 2018

"A very good car buying experience "

- Happybuyer

Our salesman Scott was very courteous and fun to deal with. He answered all our questions and i would not hesitate to recommend him or the dealership to anyone interested in buying a car.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 23, 2018

"What I was expecting."

- Locknload65

My title says it all. There were no surprises. Got a new car for my old beater. Now I don't have to worry about my car breaking down.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Smith
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Shields
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 21, 2018

"Cleaning of my van"

- Hjones

I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back again for sure.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Keith
November 21, 2018

"My Daughter's New Car"

- Mrs. Kennedy

From when we came into the dealership...service and helpfulness was the word. We were wanting a safe for her and 2 growing children. We ended up with an Escape SE Sport, brand new and a great price! Shop local.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Shields
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : New GenerL Manager Brando
November 16, 2018

"New Ride! "

- Stippx5

Easiest car purchase ever! We’ve purchased used for so many years and decided on buying new. We couldn’t turn down a good deal and what makes it better was a great Salesman, Terry! Thanks again!!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Shields
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 16, 2018

"Great"

- Denise wolken

My salesman Mark Keyes went out of his way to make sure I had what I wanted. He helped streamline the process so no time was wasted. The entire dealership was very nice

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2018

"Not your typical dealership"

- schlens45

So far I've purchased three vehicles through Shields and will continue to do so. They have been nothing but great to me and they have the best service center I've dealt with. As soon as you walk in everybody is very kind and they will work with you to get you behind the wheel of the vehicle of your dreams. All of the salesman are very knowledgeable. And please don't forget about the lifetime warranty they offer on almost every vehicle they sell.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kyle White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Shields
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 10, 2018

"They really do care!"

- sarasully

I had gone to several dealerships in Champaign, and none of them were helpful. I'm so glad I made the trip to Shields. They really want to make sure you are making the right choices when it comes to choosing a car. Thank you!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Shields
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"They are very Friendly "

- Kevin56

I will go back again the staff is very helpful on working with you. Went for an oil change came home with a 2018 Escape Thanks again

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Shields
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Shields
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tim Mcintrye
November 08, 2018

"Bought a truck"

- Banecker1

kyle and the rest of the staff made the process super simple. It was a pleasure to make a deal and finalize the deal I wanted. Love the truck and the experience.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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