Shingle Springs Subaru

Awesome service department. Service Advisor Chuck did an outstanding job. Great customer service and dependable. Service Advisor Chuck did an outstanding job. Great customer service and dependable. More

I's a privilege to write a review of this dealership as they have wonderful employees like Nathan Ures and Chealsea Deplitch. Nathan is deserving of extra kudos as he actually got us to our home on the fi they have wonderful employees like Nathan Ures and Chealsea Deplitch. Nathan is deserving of extra kudos as he actually got us to our home on the first night we arrived at the end of our road after we stopped at the mail boxes. It was dark and we needed his patient guidance to restart the car and finally get us home. Nathan has since helped us twice more as we were still experiencing a bit of difficulty with the startup routine. It must be noted that we are elderly seniors so having a trusted employed to guide us is invaluable. Nathan is our "touchstone" kind of guy! We are looking forward to our 2nd helpful appointment with Chealsea this Friday as we still have so much to learn about how the Subaru actually runs. It took us awhile to figure out how to open the gas flap when we were getting low even after reading the very large manual. It wasn't until I opened the driver's door that the light shown on the panel so I could see spot to touch. Also, there was Michael Hanson who helped guide us to the area to have the car checked out. We found Michael Hanson to be the friendliest gentleman and we look forward to seeing him in the future. Finally, there was Mr. Cooper who handled the financing and Lauren who checked our insurance paperwork. We wish to thank whoever is hiring these employees as they are superior to any we have found in other dealerships over the past decades and we have been so many! More

Good customer service, kept me informed. The sales team is very low pressure. My favorite dealership The sales team is very low pressure. My favorite dealership More

They are BBB accredited, best reason, loaner while serviced, clean, friendly atmosphere. Vehicle in for Data System Update and other requested services. I noticed the VIN was off by a letter, "N" not serviced, clean, friendly atmosphere. Vehicle in for Data System Update and other requested services. I noticed the VIN was off by a letter, "N" not "T", asked advisor if that was the reason for overnight, reply was "NO". Advisor asked for a picture of the VIN so that correction on service of correct vehicle. Loaner was nice. More

I have been buying and servicing my Subaru(s) here for over 20+ years. Great customer service and the work done is always to my satisfaction. I'll continue with this dealership as long as I own a Subaru w over 20+ years. Great customer service and the work done is always to my satisfaction. I'll continue with this dealership as long as I own a Subaru which will probably be forever. Shout out to three amazing service employees: Chuck, Chris and Michael. And another to Sam who makes sure every customer is happy. And, I am. Thank you! More

Every communication piece was on point except please change my email to angelacava63@gmail.com I am getting daily emails to the wrong address and many go into span. change my email to angelacava63@gmail.com I am getting daily emails to the wrong address and many go into span. More

This dealership has one of the best all around service crews in the area. Very professional yet personable and easy to talk out your car's problem with you. crews in the area. Very professional yet personable and easy to talk out your car's problem with you. More

Nathan is the sales guy to see. Authentic and honest. Not pushy. Truly has a heart for people. Go to Natan at Subaru at Shingles springs! Authentic and honest. Not pushy. Truly has a heart for people. Go to Natan at Subaru at Shingles springs! More

listen to concerns and seemed to be aware of my reasons for concerns. Made me aware of findings for concerns. Made me aware of findings More

Easy to set up an appointment. The service department took me early. Assisted with a new phone. The service department took me early. Assisted with a new phone. More