Shingle Springs Subaru

Exceptional service department Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shi Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shingle Springs we thought we should have it checked out and went to Shingle Springs Subaru where we met Mason Bright in the service department. He took the car for a short drive and suspected the noise was coming from a wheel bearing, but said the shop was booked solid for the next week but he would see what he could do. He said he would try to get a Tech to check the diagnosis on Monday and provided us with a rental car. Saturday evening he called and said that a Tech had checked the car and confirmed a wheel bearing was causing the noise and that he would try to schedule the work to be completed by the next Tuesday when we would be passing through town once again. First thing Tuesday morning he called and confirmed the car would be ready by noon. I've been driving for more than 60 years and have never experienced such friendly and responsive service from either a dealer or independent garage. I recommend Shingle Springs Subaru to any looking for a favorable dealer experience. More

great and friendly sales helpful, no pressure, friendly people, love, love, love, my new Subaru Forrester. A bit of a drive for us, but well worth it, they had the car I wante helpful, no pressure, friendly people, love, love, love, my new Subaru Forrester. A bit of a drive for us, but well worth it, they had the car I wanted on the lot, Emilee was good at explaining things, I may go in for a refresher course from her. More

Always courteous, efficient and friendly service. I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, cou I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, courteous and friendly staff. The waiting room is attractive and love the coffee machine! I received a follow-up call the next day from a real live human and appreciate how my car is cleaned after every service, no matter how small. More

My wife is very happy with her Subaru Impreza Sport What can I say, my wife has been using Shingle Springs Subaru's Service department for her Legacy GT. We used an independent mechanic prier to bring What can I say, my wife has been using Shingle Springs Subaru's Service department for her Legacy GT. We used an independent mechanic prier to bringing the Legacy GT to Shingle Springs Subaru and it was a very bad experience. From the very first time she brought her Legacy GT to Shingle Springs Subaru, she's never looked back' The staff in the Service department are top notch! When it came time to retire the Legacy GT, we looked no further than Shingle Springs Subaru. If their service department is so easy going and joy to work with, what could go wrong? We were given the red carpet treatment and actually had the pleasure of meeting Mr. Bryant McCarver (Executive General Manager) and what a gentleman Bryant is and so patience. We also had the pleasure of meeting Mike Stewart in sale's. He was very helpful and between Bryant and Mike my wife drove away happily in her new 2017 Impreza Sport. We would highly recommend Single Springs Subaru for a New or Used Car and did mentioned that their Service Department is top notch! More

Nice experience. Super friendly! Explained the problem as well as the solution. Took the time to make me feel comfortable and instilled trust. Shuttle was also helpf Super friendly! Explained the problem as well as the solution. Took the time to make me feel comfortable and instilled trust. Shuttle was also helpful. More

my subaru We were treated very well. Would go back again. We would recommend this dealer to other friends. Spent a lot of time explaining the way the vehicle wo We were treated very well. Would go back again. We would recommend this dealer to other friends. Spent a lot of time explaining the way the vehicle worked. More

Bret Morgan , in parts, was great, and we appreciate his helpfulness with our 2009 Outback! Certainly a great asset to your business - thanks so much! , in parts, was great, and we appreciate his helpfulness with our 2009 Outback! Certainly a great asset to your business - thanks so much! More

Great customer service! Top notch service, friendly, and professional. I have and will continue to recommend Shingle Springs Subaru to all my friends and family. Keep up the Top notch service, friendly, and professional. I have and will continue to recommend Shingle Springs Subaru to all my friends and family. Keep up the good work! More

Perfect I will send everyone I know to this fine establishment! Buying a new car has never been this easy and FUN. Thanks Brett and Mike for the best serv I will send everyone I know to this fine establishment! Buying a new car has never been this easy and FUN. Thanks Brett and Mike for the best service and making me feel like family! More

good costumer service They're very professional , friendly , respectful and have a good customer service. All the people there are very helpful to the customer. We are so l They're very professional , friendly , respectful and have a good customer service. All the people there are very helpful to the customer. We are so lucky to meet the internet salesman Aaron Sherer, he is one of a kind agent. He help us purchase my Subaru thru phone and we don't have any problems dealing with him. We live here in Reno NV . and as soon as we sign the contract , he immediately delivered my cat thru the help of Mr. Foy. We are very happy with the service that they rendered to us , that we did not get here in Reno, NV . Thank you again to the staff if Shingle Springs Subaru , CA More