Shingle Springs Subaru

Poor service I contacted the dealership about purchasing a vehicle and was told they didn't have it but could order it. I was told I would need to put a deposit do I contacted the dealership about purchasing a vehicle and was told they didn't have it but could order it. I was told I would need to put a deposit down so I left my credit card number. I was told that they would call me back in about 15 minutes to confirm the vehicle was available and they would charge my card. I waited and did not hear back so called 4 hours later. I was told they were busy and would call me the next morning. The next day went by n I still didn't hear from them. I called again and left a message with the receptionist. Still haven't heard back. I am unimpressed with their "family" run business. More

Special Order Outback All of the people at the dealership were genuinely interested in helping us get the car we wanted. All questions about specific features were answered All of the people at the dealership were genuinely interested in helping us get the car we wanted. All questions about specific features were answered with both the pros and cons. No pressure tactics were used. More

Purchased 2015 Subaru Forester My experience was wonderful starting with my Salesman, Aaron, to the technology specialist, Claire (even Brett in Finance made it pain free)! Everyon My experience was wonderful starting with my Salesman, Aaron, to the technology specialist, Claire (even Brett in Finance made it pain free)! Everyone was so helpful and made my experience a happy memory. I love my new car and I am looking forward to my many adventures with it! Thank you SS Subaru! Laurie More