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Shook Auto

4.9

39 Lifetime Reviews

1633 Steele Hill Rd NW, New Philadelphia, Ohio 44663
Call (330) 339-5711

39 Reviews of Shook Auto

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December 09, 2017

"Awesome!! "

- frankieg

This was my first time buying a car and i couldn’t be happier with how it went. I worked with Rich and had an amazing experience. He was very nice and personable and helped me find exactly what i wanted, all while answering my many questions. They had so many great cars for an even better price. I’m very pleased with Shook Auto!

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Recommend Dealer
Yes
Employees Worked With
Rich Orr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 07, 2017

"Amazing service and great cars"

- Samantha K Valentine

I bought an SUV from them 1.5 years ago. The service was excellent and they kept all their promises. Their honesty and customer commitment was so refreshing so we went back this week for a truck for my husband. The service was just as good as I remembered it and he is thrilled with the truck and deal we got. Thanks to them for their great service!!!

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Recommend Dealer
Yes
Employees Worked With
Rich Orr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Trudy
November 30, 2017

"Very helpful! Got me in a great Suv"

- Tsaltlick06

Very helpful. Worked with me to get the deal i needed. Got me in a great used suv that fits my lifestyle and enough room for my kids.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Marlea
November 28, 2017

"2011 Honda Civic"

- NWaltz93

They did it again! Absolutely wonderful people to work with. They go above and beyond for their customers. This is my third time buying from them and I have had the best experience each and every time. Again thank you guys for everything and you will continue to get our business.

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Recommend Dealer
Yes
Employees Worked With
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 27, 2017

"2013 Explorer "

- Dsm2fst45o

It was overall a great buying experience although I didn’t get what I wanted but that was not the fault of the dealer or employees. I just didn’t have the time to find what I was looking for and needed something that day. They all stayed very late to get my deal finished. They definitely went above and beyond. They were all very nice and courteous. I’m not an easy person to deal on vehicles with. But not once did they show any frustration. I would recommend these folks to anyone anytime. It was also nice that it was a small hometown feel. Unlike most dealers you go to they are normally stuck up and have an “I’m better than you” attitude. Not st shook auto though. They were awesome, friendly and down to earth people.

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Recommend Dealer
Yes
Employees Worked With
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 20, 2017

"Jen Sexton = #1 saleswoman "

- Melissa Swihart

Jen already knew what kind of vehicle I was looking for and had a few ready for me to test drive. She also already had everything for my trade in prepared. It was a short and sweet transaction.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 18, 2017

"Shook Auto was just awesome"

- Casterliner

Bryan Koehler from New Philadelphia, Ohio was an awesome salesman. He worked hard getting my loan thru, even after hours. It was a great experience purchasing thru them. The whole team there are a great group of people. I will definitely come back to get another car from them. Thank you,😀😀👍🏻👍🏻 Ronda Casterline

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Recommend Dealer
Yes
Employees Worked With
Bryan Kohler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Everyone was great, and very helpful
November 12, 2017

"Excellent "

- Newguy2390

Walked in with a big situation on my shoulders of not having a car for work and or running personal errands. Got greeted by some great people in at shook that make you feel welcomed. The process was not long at all and they were able to help even in my toughest situation. I got a great car for a great price and left a very happy customer. I would recommend this fine establishment to anyone.

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Recommend Dealer
Yes
Employees Worked With
Bryan Kohler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2017

"Excellent service!"

- Rachel Joseph

From the time I applied for financing on the Shook Auto website, my service was outstanding! Everyone took very good care of me and made the entire transaction a breeze!

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Recommend Dealer
Yes
Employees Worked With
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2017

"Wonderful "

- Conniegerber

Amazing people to work with I enjoyed working with them they not only did they find the kind of vehicle I was looking for and helped to get me financing through a bank

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Kohler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Pat Mike and Sherry
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