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Shook Auto

4.8

73 Lifetime Reviews

1633 Steele Hill Rd NW, New Philadelphia, Ohio 44663
Call (330) 339-5711

73 Reviews of Shook Auto

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October 12, 2018

"Great place!!"

- Amydkm

Bought from here two times now, great place to buy a vehicle..everyone is really nice!! Great quality vehicles and good prices. Will return again in the future

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 10, 2018

"Best dealership in our hometown."

- JeanienTracy

Honesty commented to great customer service. Goes over and above. The whole staff is amazing. So many great vehicles to choose from our salesman helped to put us in the car we chose and they worked to get us financed to the payment we could afford.

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Recommend Dealer
Yes
Employees Worked With
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Orr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2018

"Shook is the only dealership I will shop at!"

- schaar323

From the salesmen to the management, this is the BEST place we have ever dealt with. Jenn, Rich and Scott found me the perfect truck, and also got me the payment I needed to stay in our budget. We have shopped at Shook for over a decade and will continue to do so for our children in the up coming years as well.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 05, 2018

"AWESOME !!! "

- Jhuff13

I bought a 2007 hinds ridgeline from shook, i went in expecting to be told eehhh we can’t help you just like every other lot in the area. wasn’t the case they got me in the a truck !!! Exactly what I wanted! Unfortunately (which IS NOT SHOOK AUTOS FAULT) I had it for a day the alternator went out..... no worries SHOOK CAME TO MY HOUSE GOT THE TRUCK, HAD IT FIXED IN A DAY AND BACK, NO COST TO ME !!! I will return to these guys for any of my vehicle needs and will refer them to anyone who is looking for a new used vehicle!

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Recommend Dealer
Yes
Employees Worked With
Bryan Kohler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Orr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 04, 2018

"Very good and friendly "

- Brownsfan1984

My sales person Jennifer was very good and friendly and she was patient waiting for what I wanted even though it took me a month to pick out a car

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sexton
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 04, 2018

"Great people, great experience. Thank you Jennifer!"

- T.distin994

The over all experience was quick and easy. I felt comfortable and not just pushed into any deal. Jennifer took her time and found the perfect vehicle and budget just for us. The setting was very professional. Shook auto is very dedicated to helping their customers, staying honest and making their customers happy.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 19, 2018

"Great customer service "

- Chilton71

We were treated great. Excellent customer service. Jennifer did a great job finding us a vehicle we wanted. She was very friendly and personable. We enjoyed our experience.

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Recommend Dealer
Yes
Employees Worked With
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 09, 2018

"Very good experience!!"

- Kfox1230

I had a very good car buying experience. All of the staff was friendly and helpful. I will probably use them for our next vehicle purchase.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Orr
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Sexton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 04, 2018

"Loved the experience. Happy customer. "

- KayAsh

Bryan was an amazing car salesman to work with. He was interested in what car would best fit my needs & listened to details about my everyday life to help decide what would be the best car for me. On top of staying past closing to finish up the paperwork, he went the extra mile to help me drive off the lot with the car of my choice. Scott was willing to work out a deal with me as well. I would absolutely recommend stopping in to have a look around. Nicely priced vehicles.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Kohler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 10, 2018

"Awesome experience in getting the vehicle we wanted!!!"

- Matt1232

I highly recommend Shook Auto for anyone who is in the market for buying a vehicle. I cannot say enough words about our awesome experience with everyone at the dealership. We were treated like family especially by Marlea and Bryan. Great people and an awesome experience!!!! Thank you for your kindness and service to our family!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Kohler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Marlea Meese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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