
Shore Toyota
Mays Landing, NJ

Filter Reviews by Keyword
By Type
2,410 Reviews of Shore Toyota
Great fast service They took the time to explain what they were going to do and then recapped what they actually did. It was a pleasant experience. I will be back again They took the time to explain what they were going to do and then recapped what they actually did. It was a pleasant experience. I will be back again More
Review I was told not to go to Shore but I gave them a chance. In the past I went to Turnersville. I paid cash for a Camry XLE 2016. It was difficult to ge I was told not to go to Shore but I gave them a chance. In the past I went to Turnersville. I paid cash for a Camry XLE 2016. It was difficult to get exactly what I wanted as viewed "on-line". One of my requests was illuminated door sills. The mgr. found a car with them but when I looked I said they didn't look like they were lighting. Sales person said they are lit it's just subtle. I went home looked on line to see how they were supposed to look like and they were NOT illuminated. (which I paid for). I called and the Customer Mgr. (I guess who fixes problems), said bring the car in and they fixed the door sills. I took my car to the car wash and my pin striping was peeling off. I called and same mgr. (Tammy) said bring it in and they will replace the pin striping. I became ill but brought it in 2 weeks later. (I did inform Tammy of this and she said no problem anytime is fine because service had a work order for me). I called the day before to tell them I would be there the next day. When I came in I was in the waiting room and I was told they were out of my color pin striping. I could either chose another color or wait for my color to be ordered. I chose to wait. I ask you...should I have to go through all this on my brand new car? Also, at the time of purchase it was communicated several times about giving "all 10's rating" so the sales person could receive a bonus. Shouldn't this be earned...it was not. But they received a high rating due to my kindness not merit. More
Everyone friendly and quick Everyone friendly and quick, whenever i needed they called me for service. I like this deiler because they are so cobanint for me. Whenever I asked th Everyone friendly and quick, whenever i needed they called me for service. I like this deiler because they are so cobanint for me. Whenever I asked them questions they answered me nice and easy. More
seat repair Came in to have my drivers side seat repaired. there was a slight tear the job was done flawlessly. you can't even tell there was damage very effic Came in to have my drivers side seat repaired. there was a slight tear the job was done flawlessly. you can't even tell there was damage very efficient and curious staff More
Leased a car Jim was very helpful throughout the whole process. He was awesome and gave me and my fiancé outstanding service. If I send anyone to get a car it will Jim was very helpful throughout the whole process. He was awesome and gave me and my fiancé outstanding service. If I send anyone to get a car it will be to him! My fiancé had spoken to him a few times before and he greeted him outside before we even walked in! More
Sales team From glen the GM down to Nelson the team is the best. Exceptional service ...thank you. They all expedited the sale of the vehicle and made easy fo From glen the GM down to Nelson the team is the best. Exceptional service ...thank you. They all expedited the sale of the vehicle and made easy for me to purchase my vehicle. More
Returning and Releasing Was treated with respect and consideration throughout the process of returning a leased vehicle and releasing same. Toyota staff was pleasant and frie Was treated with respect and consideration throughout the process of returning a leased vehicle and releasing same. Toyota staff was pleasant and friendly. Each makes the customer feel valued. More
Our Third Experience at Shore Toyota We were pleased with our third purchase of Rava 4 Hybrid, at Shore Toyota. Our salesperson, John Kirwan, was very knowledgeable about the car. He w We were pleased with our third purchase of Rava 4 Hybrid, at Shore Toyota. Our salesperson, John Kirwan, was very knowledgeable about the car. He was personable and helpful. We were surprised there were not more models from which to choose. We had hoped to be able to test drive a Prius 4V 2016 but none was available on the lot. John was very competent in explaining the advantages of the Rava 4 Hybrid and to date, we are very happy with our selection. More
AC service Great help from Lori in service and everyone at Shore Toyota. They will make you very comfortable and will do a great job taking care of your vehicle. Great help from Lori in service and everyone at Shore Toyota. They will make you very comfortable and will do a great job taking care of your vehicle. More
Great Service I brought my Tundra Crew Max in for the 20k service. I was attended to promptly and had a minimal wait. Great job and great service. I brought my Tundra Crew Max in for the 20k service. I was attended to promptly and had a minimal wait. Great job and great service. More