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Shore Toyota

Mays Landing, NJ

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2,407 Reviews

4236 E Black Horse Pike

Mays Landing, NJ

08330

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2,407 Reviews of Shore Toyota

August 30, 2010

I had nothing short of a great experience at Shore I had nothing short of a great experience at Shore toyota. From the beginning of the purchase process to the delivery of our new car (which is ve More

by dckdcd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richardson
Sep 21, 2010 -

Shore Toyota responded

Dear dckdcd, Nice!!! i always love seeing how happy we make our customers. Thank you for sharing your experience. I am extremely happy that you feel this way about us. We try so very hard to provide 100% customer satisfaction. I am happy to see that our hard work is paying off. If you ever need anything please do not hesitate to call me directly. Thank you again and CONGRATS!!! From, Rob Lewis Shore's Customer Relations Department

August 30, 2010

I've been in touch with Rob Lewis since January of 2010 regarding this car purchase and other matters. He has always been there and answered all my questions. We have communicated using e-mail, as my wife More

by James Aumack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lewis & Salesman Jessie
Sep 21, 2010 -

Shore Toyota responded

Dear James Aumack, I am very happy that you were able to treat yourself to a 3rd generation prius. I know how much you loved your first one. Wait untill you see how much nicer the 3rd generation is. It has been a real pleasure speaking with you since January. You and I have gone back and forth on so many topics, it is hard for me to remember them all. It is always awesome to meet someone who is just as excited about Toyota's as I am. I am sorry to hear that you felt that we did not care about you after you gave us your check. I can promise you that we would never stop caring about a customer just because we received your money. The sale of the car is the easy part because we sell Toyota's and everyone loves them. The salespersons real job starts to kick in after the sale, and it sounds like Jesse was able to accomodate you a week afterwards when you had some questions. I was extremely happy to hear how helpful he was for you and your wife. But i remember the day you were here. That day we were a little short staffed and extremely busy. So please don't mistake us being busy as us not caring for your needs. We have a 1 hour purchase promise here so after the deal is made we try to get everything done as quick as possible so you can get on your way. I really hope that we can continue our business relationship, and i really, really hope that you and I can continue our email conversations. Those emails keep me on my toes. . .ha-ha. If you ever need anything, please do not hesitate to call me directly. You have all my contact information. Thank you again and CONGRATS!!! From, Rob Lewis Shore's Customer Relations Department

August 24, 2010

I was prompted to return to Shore Toyota by a program that offered me the opportunity to give up my 2009 Camry lease for a 2011 Camry. My main objective was to lower my monthly lease payment. The young s More

by umaryland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 21, 2010 -

Shore Toyota responded

Dear umaryland, I am very happy to hear that you had a great experience with us. And i wanted to thank you for sharing your excellent experience for other shoppers to read about. It sounds like we were able to save you a lot of money. I am very happy to hear about that. That is the ebst thing about Toyota. Toyota's hold their value so well that if you trade out of them at the right time, especially with a lease, you end up coming out on top. I am very happy to hear that everything worked out well for you. If you eevr need anything, please do not hesitate to call me directly. Thank you again and CONGRATS!!!! From, Rob Lewis Shore's Customer Relations Department

August 24, 2010

This has been our third experience w/Mays Landing Toyota. The employee's make us feel like family. They are so generous with their time, explain everything are courteous, work with us on every aspect of th More

by MarJer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Almonte, Courtney Mutschler,
Sep 21, 2010 -

Shore Toyota responded

Dear MarJer, It is always nice to earn the business of a previous customer of ours once again. It sounds like you have been dealing with Shore for a while, and i am happy to hear that we are still able to make you feel like part of the Shore Toyota family. We stirve to provide the best customer service to every single one of our customers. I am extremely happy to hear that we have been able to do so with you through all of your purchases through us. Thank you for sharing your experience and thank you for being such a loyal Shore Toyota Customer. If you eevr need anything, please do not hesitate to call me directly. Thank you again and ENJOY your new vehicle!!! From, Rob Lewis Shore's Customer Relations Department

August 20, 2010

After several weeks of exhausting internet research, the internet sales person & prius specialist @ shore toyota made the decision of leasing my prius way easier, less stressful & worth the effort! Phil(int More

by carlotapugalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscila (Internet Sales) & Jesse (Prius Specialist)
Aug 23, 2010 -

Shore Toyota responded

carlotapugalde, I am so happy to hear how well your experience was when you purchased your prius. The Prius is awesome. We all love it here! Phil is one of my top Internet Consultants and really makes a point to know anything and everything about our entire lineup. I am happy he was able to assist you with the Prius. It can become confusing if it is not explained to you properly. And Jesse has been our Hybrid specialist for 2 years now. I have never seen anyone present a car the way he does. he really knows how to breakdown all of the features and benfits of the Prius. If you ever need anything, please do not hesitate to call or email me. Thank you again and ENJOY your NEW Prius! From, Rob Lewis Shore's Customer Relations Department

August 19, 2010

I was working through the internet department at shore toyotaand they made it so easy for me. I originally spoke to a couple other dealers and i hated the way that they treated me. Rob and Brian were ab More

by ericav223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob(Manager) & Brian(Salesperson)
Aug 23, 2010 -

Shore Toyota responded

ericav223, I am very happy to hear that you had a great experience. Thank you so much for sharing your experience. Brian has been here for a while and he really knows what he is talking about, especially when it comes to all of your financial options. If you ever need anything in regards to sales or service, please do not hesitate to call Brian or myself. You have my number. Thanks again and CONGRATS!!! Enjoy your new Camry! From, Rob Lewis Shore's Customer Relations Department

August 02, 2010

I was very pleased with Rob and Edwardo and the effort they gave me to me and my family to lease two new vehicles in one day. For over twenty years i had purchased vehicles from Ford, Volvo, Mercury and More

by Hickman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lewes, Edwardo Morales
Aug 05, 2010 -

Shore Toyota responded

Hickman1, Thank you so much for sharing your experience with the internet world. It really was a pleasure helping you and your family for with your purchases. Sometimes a car purchase can be aggrovating and frustrating depending on where you go and who you deal with. I am very happy that your experience here, with me, was not any of these things. Car shopping is suposed to be a fun and exciting time, and i am very pleased to here that i was able to provide that type of service for you and your family. I hope your wife and daughter love their new cars! If you EVER need anything regarding sales or service, please do not hesitate to call me immediately! Also, when you come in for service, stop by and say Hi. I hope to talk to you soon and again CONGRATS!!!! From, Rob Lewis Shore's Customer Relations Department

July 04, 2010

We Traded our 2008 Honda Pilot in order to lower our payments to enable us to assist a family member Eric and the sales management staff worked with us through a somewhat difficult deal and we were abl More

by adrian and Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Small
Jul 05, 2010 -

Shore Toyota responded

Dear adrian and Julie, I am happy to hear about the great experience while you were purchasing your new vehicle from us. Eric has been here for some time now, and is one of our top salespeople. We try so hard to provide the ebst customer service to all of our customers, and i am very happy to hear that our hard work is paying off. If you ever need anything regarding sales or service, please do not hesitate to contact any of us here at Shore with any questions or concerns. I know we did not get a chance to meet but maybe we can when you come back for service. Enjoy your new vehicle and CONGRATS!!! From, Rob Lewis Shore's Customer Relations Department

June 30, 2010

I wrote a poor review after our family bought a Scion TC from Shore 2 years ago. Rob Lewis responded to it recently and seem truly sincere about helping us with our situation. After some e-mailing, we dec More

by mhc420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lewis - Jimmy
Jul 05, 2010 -

Shore Toyota responded

Dear mhc420, I'll keep your real name private, and call you by your username. But i just wanted to take this opportunity to thank you and your family for giving me a 2nd chance to earn your business and turn your previous experience around. It really meant alot to me to have the opportunity to help you out with getting a bigger car at a lower payment. You are definately going to need the room with the new baby. If you ever need anything, please do not hesitate to call or email me. You have all of my contact info. Hold onto it. I am hear for you for sales or service and i hope to see you soon. Stop by and say Hi when you come to get your first oil change with your new Scion. Thank you again and CONGRATS!!! From, Rob Lewis Shore's Customer Relations Department

June 28, 2010

Jimmy is a wonderful sales person. Explained every thing we asked and shows us how its works. hassle free smooth transection. Great job. Sales person jimmy welcomed us as soon we walked in and listen More

by anisur08087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jimmy
Jun 28, 2010 -

Shore Toyota responded

Dear anisur08087, I am very happy to hear how pleasant your experience was while purchasing your new vehicle from us. Jimmy has been one of our top salesmen for a long time here. You are definately in good hands with him, even after the sale. Any service needs you may have, or any questions or concerns about anything regarding your new vehicle, please do not hesitate to contact Jimmy or myself. Thank you again and Enjoy!!! From, Rob Lewis Shore Toyota's Customer Relations Department