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Shortline Mitsubishi
Aurora, CO
241 Reviews
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241 Reviews of Shortline Mitsubishi
August 10, 2018
Great experience My first ever recall service after driving for more than 40 years was the reason for my visit. Spectacular service is what i received,thanks. My first ever recall service after driving for more than 40 years was the reason for my visit. Spectacular service is what i received,thanks. More
by KEENANDMC
Verified CustomerEmployees Worked With
Maegan, Nathan Carney
August 07, 2018
Maintenance At first, I did call during 3 days then I did find a man on phone to answer and setup an appointment for my car maintenance because she didn’t answer At first, I did call during 3 days then I did find a man on phone to answer and setup an appointment for my car maintenance because she didn’t answer my phone during 3 days. I did replace my car tires at discount tire before so , my car needs alignment . Then, the dealer did alignment it gets worse. I can’t speed up over 45mil/h right now but before of maintenance my car doesn’t have speed issues, I did drive up to 80mil/h but now , I can’t drive over 48 mi/ h because my car Shaking /because of wrong or none alignment even I did pay for alignment. Thank you, Najebullah Shakary More
by N.SHAKARY
Employees Worked With
Angela
August 03, 2018
Excellent experience! I had a very good experience with taking my Outlander in for service. Very friendly and knowledgeable people dealing with me while my car was being wo I had a very good experience with taking my Outlander in for service. Very friendly and knowledgeable people dealing with me while my car was being worked on. Very satisfied with my experience. Thank you! More
by LD.MILLER
Employees Worked With
Nathan Carney
July 31, 2018
Excellent The two reasons I take my Evo to this dealer is because of Angela in service and Justin in parts. Both have everything down packed and are unbelievabl The two reasons I take my Evo to this dealer is because of Angela in service and Justin in parts. Both have everything down packed and are unbelievably helpful each time I'm in there. More
by FUSERIDER1
Employees Worked With
Justin E, Angela Heleman
July 31, 2018
Oil change The service department is always courteous and efficient. They apply whatever coupons they have available. I appreciate the smile and friendly staff The service department is always courteous and efficient. They apply whatever coupons they have available. I appreciate the smile and friendly staff each time I visit. More
by KIPKATI
Employees Worked With
Angela Heleman
July 30, 2018
Quality Dealership We've owned three Mitsubishi's because of the quality of service after the purchase. This dealership is no exception. The only thing I don't underst We've owned three Mitsubishi's because of the quality of service after the purchase. This dealership is no exception. The only thing I don't understand is why the service person always has food containers all over her desk, no matter what time of day or day of the week. They're usually open so it's obvious they've been there awhile. This takes away from her credibility and professionalism. Otherwise, great place to do business! More
by Customer
Employees Worked With
Jason Somers, Angela Heleman
July 30, 2018
Lack of speed and no priority or parts! I own a 2017 mitchubishi. it need clutch. Took 4 days to diagnose the problem. Finally get a hold of some one and some how you a mitchubishi dealer do I own a 2017 mitchubishi. it need clutch. Took 4 days to diagnose the problem. Finally get a hold of some one and some how you a mitchubishi dealer doesn't have the parts for an almost new car? So I get quoted a week and a rediculous amount to fix it. But I had no choice I was in side straights. And needed it fixed. Well almost 2 weeks roll around. Your cars ready well thanks. Once again waited in the lobby for a good 45 mins with no help or concern. Customer come first and feel used honestly. And no parts in dealership that sells that car crazy. More
by SCAZZY24
Employees Worked With
Your lucky I don't remember
July 30, 2018
New vehicle purchase. After reviewing the purchase contract, the price of the vehicle went up by $2000. False advertising price. Vehicle price was $14991 including dealer f After reviewing the purchase contract, the price of the vehicle went up by $2000. False advertising price. Vehicle price was $14991 including dealer fees. Down payment was $3500 and the taxable amount of $11441 at 6.9 percent. Interest rate at 3.49. How the heck I am still paying $260.40 for 5 years? More
by POLOTE99
Employees Worked With
Adam Reinhart
July 26, 2018
Amazing staff! Angela is very knowledgeable and prodessional. I was having an issue with a noise, she spotted it right away. There just so happened to be an open rec Angela is very knowledgeable and prodessional. I was having an issue with a noise, she spotted it right away. There just so happened to be an open recall for it. So the fix cost me no money and was completed in the same day. More
by MDBATES2002
Employees Worked With
None of the above
July 26, 2018
Finished quicker than promised Angela is very helpful and always very sweet. My car was done ahead of schedule and washed as well. Very happy with the service. Nate is great at foll Angela is very helpful and always very sweet. My car was done ahead of schedule and washed as well. Very happy with the service. Nate is great at following up. Prices are better than at Greasemonkey for the same service or more. More
by Wilxley
Employees Worked With
Nate and Angela
