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Shottenkirk Acura Huntsville
Huntsville, AL
463 Reviews
Welcome to Shottenkirk Acura Huntsville
The team at Shottenkirk Acura Huntsville would like to welcome you to our dealership, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. Even if you aren’t looking for a car but just have questions, we’ll provide catered service that you just won’t find at other Florence car dealerships. See what makes us stand out as one of the prime Acura dealerships in Alabama when you visit us to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 463 reviews
March 28, 2013
Spoke to dealership regarding a 2008 Sequoia, went to my bank and arranged financing without ever seeing the truck. My bank looked at the NADA retail for their truck, which they were $3000 under and the NAD bank and arranged financing without ever seeing the truck. My bank looked at the NADA retail for their truck, which they were $3000 under and the NADA trade value for my car. The dealer immediately rejected the bank's loan amount. When I explained this to the dealer that the bank based the loan off NADA values for both vehicles, they very rudely said, "Well if you're going off of NADA prices (trade value) for your car then we are going off of NADA prices (retail value) for our truck. Huh? You're raising your price $3000? I'm going off of the bank's numbers. Bottom line is they were asking $28,900 for the vehicle. NADA trade value on my car is $11,000. Difference is $17,900. They wouldn't even accept my car and $21,000 which is giving them full price on theirs and taking $7900, $3,100 UNDER trade in value for my car, an Infiniti G35. It isn't as if I'm trading in a Yugo. The used car manager who called me was VERY rude during the whole process. I gave the bank the VINs off of both vehicles, including options and mileage and they gave me a loan amount ($21000) that seems more than reasonable, yet they apparently don't want my business so I will take it elsewhere. I still cannot believe how rude they treat their customers saying things like "Wasting my time" and "clearly we can't do business" and "Well then, I'm going to price mine at NADA value as well." More
by dlathem
Employees Worked With
Used Car Manager
September 14, 2011
I would not recommend taking your acura to this place, the advisor guy I dealt with was Richard Felch, He was cocky and arrogant. He came across as a over achieving "know it all" kind of guy, He did not k the advisor guy I dealt with was Richard Felch, He was cocky and arrogant. He came across as a over achieving "know it all" kind of guy, He did not keep me posted on my vehicle status, I had to call to find out when I could pick it up, not only that, they did not even fix the problem that I brought it in for, when I called him back he had a whatever attitude with me, I would not recommend bringing your vehicle to this place if you need a repair on your acura, and I would definitely not recommend Richard Felch either, I will be taking my 4 acuras and my $$$$$ elsewhere. Beware. More
by acura4
Employees Worked With
Richard Felch
May 22, 2011
I have bought 5 cars from damson, first 4 went fine. I have bought 5 cars from damson, first 4 went fine. received a survey and gave a great response. the last one was the worst experience I have ever I have bought 5 cars from damson, first 4 went fine. received a survey and gave a great response. the last one was the worst experience I have ever had buying a car, And I havent received a survey. The salesmanager Josh repeatedly lied to me. And changed the deal over and over. I went ahead and bought the car because my wife wanted it. I only wish they would send me the survey for I could tell the whole story. We love the acura, I guess we will have to travel further to get our next one. More
by thand
Employees Worked With
Josh salesmanager acura
