Back

Shottenkirk Chevrolet

Waukee, IA

4.6
2,784 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
Contact Dealership

755 W. Hickman Rd

Waukee, IA

50263

Directions

By Type

Showing 2,784 reviews

August 02, 2023

Did a great job and everyone was very pleasant . I will return for more services More

by JLINNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Aug 02, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Soctt and our team. We're glad to hear we delivered such a great experience!

August 01, 2023

We were greeted and welcomed when walked into lobby. After we were seated, we were offered popcorn and a drink. Our rep was very informative- not pushy. Very satisfied with Dealership and very satisfie More

by apple33304
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Jones. Salesman. Would recommend him to other friends.
Aug 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 01, 2023

Always a nice experience here. I wasn’t shocked about the price of the battery I needed, but the diagnostic charge was unexpected. More

by MPHATJACK0606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see his name
Aug 02, 2023 -

Shottenkirk Chevrolet responded

Jack, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 01, 2023

Their customer service is superb; from keeping me informed of progress to arranging a loaner that were so easy to work with! More

by GUNTLYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Aug 02, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

August 01, 2023

This was unfortunately a long drawn out ordeal and in the over three weeks my car was in the shop they never had a loaner available. This made it very difficult for me as a single mother working a job with n More

by NAOMI.A.LAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate
Aug 06, 2023 -

Shottenkirk Chevrolet responded

Naomi, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 31, 2023

Very pleasant and professional to work with. They are always done in a timely manner. More

by mikehemping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

July 31, 2023

Very personal professional accommodating likeable well groomed pleasant to talk too articulatepolite well dressed respectful More

by ronpowell0995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Jul 31, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

July 31, 2023

They listened and took notes on my concerns and was spot on in getting me what is perfect More

by CATHYJ7487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 31, 2023

Very helpful ful with all my questions they seemed to know there product very well More

by BARBMarnin
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
C J was who I delt with
Aug 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 29, 2023

The young man was very pleasant to work with. Everyone was very accommodating and helpful. More

by DNHSIN
Recommend Dealer
Yes
Employees Worked With
Don't remember. But the young man was very friendly
Jul 31, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

...
108
...