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Shottenkirk Chevrolet
Waukee, IA
2,484 Reviews
Welcome to Shottenkirk Chevrolet
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 2,484 reviews
May 18, 2024
Travis was awesome! He knew I didn’t like or want pressure and he was super respectful! Also, I appreciated the hard work by the finance manager. He knew I didn’t like or want pressure and he was super respectful! Also, I appreciated the hard work by the finance manager. More
by DHJSCALLAGHAN
Verified Customer
Helpful May 18, 2024
I had an excellent experience when i went to the dealership on Friday about noon dealership on Friday about noon More
by JANDAVEBROWN
Employees Worked With
May 18, 2024
Excellent service and fair prices. Worth the extra 20 miles I drive to get there! Worth the extra 20 miles I drive to get there! More
by Jharsch
May 17, 2024
The reason I took my car to them was they have worked on it before and treated us very well it before and treated us very well More
by PIEYEDTWICE
Employees Worked With
May 17, 2024
Everything was smooth like always waiting time little bit longer but they have nice waiting room with tv and free coffee longer but they have nice waiting room with tv and free coffee More
by SAMIRMUHAMEDOVIC
Employees Worked With
May 17, 2024
Everyone was really helpful with checking me in and the service was really really fast service was really really fast More
by TREJAUNDUESNBERY
Employees Worked With
May 17, 2024
I was “sold” a bumper to bumper service and maintenance package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of the brochure but bumper to bumper to me says it is covered. I just got my second service and maintenance done on my car. Oh sorry, it does not cover the air filter under service. Really! My twice a year detail also didn’t cover getting my car washed properly. Bugs all over the grill and hood. Surely a detail should include a decent car wash as a minimum. I checked the fluids and tires on my dashboard monitor it showed my oil change good but my tire air pressure was off on 2 tires and it showed my air filter needed to be changed(0%). So I turned around. I was an about a mile from the dealership that I had just left. When I pointed out the poor car wash the first words insinuated I had I run into the bugs since leaving the dealership. Then he looked again and realized I could not have run into that many in the mile since I left and they were not fresh bugs but left over bugs. When I told them it showed the air filter was not showing changed but other services were updated, they said they must have forgotten to reset it. If I noticed these 3 things, what else did they not do or did a sloppy job of? They need to change their language for their overpriced warranty and remove “bumper to bumper” from their sales patter. False and misleading. Do I trust them? No. More
by KKFARLAND
May 17, 2024
I do not know who Tanner and Jason are. Bruce was amazing. Overall the staff went above and beyond to help us after an unfortunate event even after the deal was done. They were not obligate Bruce was amazing. Overall the staff went above and beyond to help us after an unfortunate event even after the deal was done. They were not obligated to offer anything but they did. 10/10 would recommend. More
by HARRISFAM317
May 16, 2024
Great service and communications! I would recommend to new customers to give them your business I would recommend to new customers to give them your business More
by JEFF.HOEMANN
Employees Worked With
May 16, 2024
Colby is very professional and polite. I trust his advice & vehicle knowledge. We love working with Shottenkirk! I trust his advice & vehicle knowledge. We love working with Shottenkirk! More
by kaiticulp
Employees Worked With
