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Shottenkirk Chevrolet

Waukee, IA

4.6
2,777 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,777 reviews

July 05, 2023

Went for oil change, air filters need replaced which was fine. They took everything out of the clove compartment and did not put anything back. In addition my screen for my radio would not light up. It work More

by TJWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barkela
Jul 08, 2023 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 05, 2023

The whole day was a good experience. The staff was great. From the initial greeting to the final paper work. Happy we decided to shop here More

by MQUINN813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 05, 2023

Very friendly staff and clean dealership. Respectful of my time and did everything I needed quickly. More

by Jacobauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Jul 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us, Jacob. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 05, 2023

Great team to work with! Efficient and friendly. Not my first vehicle from Shottenkirk and it won’t be my last!! Recommend to everyone. More

by IB4HAWKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, CJ Johansen
Jul 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 05, 2023

Our salesman, Samir, was excellent. He answered our questions in a friendly way, explained all the electronics and equipment. Also great information from Jason when we did the paperwork More

by Daviddunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
Jul 06, 2023 -

Shottenkirk Chevrolet responded

David, it's great to hear that Samir and Jason were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

July 05, 2023

Fantastic service. Really went the extra mile to make sure I was taken care of in the process. Highly recommended everyone that helped me and very thankful. More

by KEEGANOKLANDKENNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
Jul 06, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Shottenkirk Chevrolet!

July 05, 2023

The staff was polite and organized for my recent purchase. Their selection was better than most dealers. I would definitely recommend Kyle and all of the staff at Shottenkirk. More

by DAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stone, Alex Plotz, Tanner Hocker
Jul 07, 2023 -

Shottenkirk Chevrolet responded

Dan, thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 04, 2023

The car I bought was in an accident and by one of the sales men and they gave it a clean Carfax More

by JANETL.AHMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Jul 07, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 04, 2023

Great staff that goes above and beyond to help with what you're looking for and what you need. More

by KENDALESCHWERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, CJ Johansen, Tanner Hocker
Jul 04, 2023 -

Shottenkirk Chevrolet responded

Kendal, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

July 04, 2023

Knows how to sell cars that we where interested in and explained all the things on the car that was helpful and very professional would recommend More

by ISAIAHNELSON.86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
Jul 04, 2023 -

Shottenkirk Chevrolet responded

Isaiah, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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