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Shottenkirk Chevrolet

Waukee, IA

4.6
2,781 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,781 reviews

July 03, 2023

Service people are always friendly and polite. Service performed in professional way. Had to ask for car wash and copy of service work that should have been automatic. More

by MAUIBOY4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela, Kyle Carnahan
Jul 04, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 03, 2023

Reps are very friendly. However, I called on May 30th about a letter I got from Chevy about a chip that was missing from my vehicle. I was told it would be 10 days. I just c More

by MJVIEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 04, 2023 -

Shottenkirk Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jul 05, 2023 -

MJVIEIRA responded

That would be fine. Though I will be in Friday and can speak then if it's easier.

July 03, 2023

One of the best shops in central iowa. Have alway received to notch service. Best thing is you can get an appointment fast. More

by HCWALTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller, Samuel Dusenbery
Jul 04, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

July 02, 2023

The service department was clean the personal were friendly and they were efficient the weighting area was comfortable More

by RVTRAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Adam Barkela
Jul 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2023

Ryan was amazing and very helpful. He was patient and truly values finding you the perfect vehicle for all your needs. The whole team out there went above any beyond to help us out in More

by Zombieboy00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Ryan McClure, Tanner Hocker
Jul 03, 2023 -

Shottenkirk Chevrolet responded

It's fantastic to hear that Ryan and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Chevrolet!

July 01, 2023

I have been looking for EV cars for the last while and thought I would see what Chevy had, but was not optimistic. Ryan was so helpful, he helped me find the perfect EV that had great range for in town d More

by Lyndag7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz, Ryan McClure, Tanner Hocker
Jul 01, 2023 -

Lyndag7 responded

We love the car. Just grateful for the patience of Ryan as we tried to decide what to do. Ryan was very honest, so it made the transaction pleasant.

Aug 01, 2023 -

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that Ryan and the team met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2023

Understanding and patient dealership with the needs and desires of the customer; working hard with the customers limitations! This dealership is excellent and unique in every way possible! More

by sheryl.mccolley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
Jul 03, 2023 -

Shottenkirk Chevrolet responded

Thank you, Sheryl, for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

July 01, 2023

Very helpful and understanding also very timely and understanding do believe that they are going to be my go to for all my services work More

by mlendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Kyle Carnahan
Jul 03, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

June 30, 2023

The best Chevrolet dealership around! Everyone is kind and friendly, you’re greeted as soon as you walk through the doors, and they go above and beyond to help you the best they can! M More

by ITWABLS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Hill, Cj, Alex Plotz, Samuel Dusenbery, Tanner Hocker
Jun 30, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this wonderful review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2023

I appreciated Colby taking care of us. He is personable and seemed like he focused on taking care of me as a person rather than just another faceless customer. More

by BTGRAY32
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oberembt
Jun 30, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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