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Shottenkirk Chevrolet

Waukee, IA

4.6
2,783 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,783 reviews

June 28, 2023

My wife was there for 6 hours to get new tires. We were told 1.5 hours More

by adiewold83
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Samuel Dusenbery
Jul 02, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 28, 2023

Dave Blake was great to work with and extremely helpful through out the entire process. Would definitely recommend him. More

by JOHNSON.MATT40
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Balke, Alex Plotz
Jun 29, 2023 -

Shottenkirk Chevrolet responded

Thank you, Matt! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

June 28, 2023

I have purchased four vehicles from Shottenkirk in Waukee since 2015. Everyone at the dealership has always been courteous and helpful. More

by RROWEDDER
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Ryan McClure, Tanner Hocker
Jun 29, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

June 28, 2023

Our 2004 GMC Truck had been sitting for quite some time. The truck was put in excellent running condition, for which we are grateful! More

by ASSTCGF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Jun 29, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

June 28, 2023

Fantastic service. Dylan and Sam (we had 2 cars in for service) were on top of the service to my cars. Kept me informed. Made sure that I had transportation back to my More

by HCWALTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller, Samuel Dusenbery
Jun 29, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 27, 2023

During my service appointment visit, we experienced a difference of opinion regarding the type and scope of the service performed, which left me apprehensive about returning in the future. Nevertheless, More

by GOTRACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 27, 2023

Very fast and prompt service. Very convenient being able to have credit application done ahead of time. More

by LINDSYLUE
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
Jun 28, 2023 -

Shottenkirk Chevrolet responded

Lindsy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2023

Everyone is very professional! They make sure to explain what they are doing, why they are doing it, and if they find something wrong, they are very transparent with pricing! More

by Natalie Ticknor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby, Colton, Ryan McClure, Tanner Hocker
Jun 28, 2023 -

Shottenkirk Chevrolet responded

Natalie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2023

The people I worked with were professional and friendly. I did not think it would take an hour for the service but had taken a book to read so it went by fast. More

by KATHYFONKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Jun 26, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, Kathy, we look forward to having you as a valued customer for many years to come!

June 26, 2023

The service technician who helped me was rude and I asked on 2 separate occasions for a quote and no one would tell me any cost estimate and no one told me that i would be paying a 150 dollar diagnostic fee More

by MollyCasey
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tate
Jun 30, 2023 -

Shottenkirk Chevrolet responded

Molly, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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