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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,786 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,786 reviews

June 16, 2023

Took car in to be checked. Said nothing wrong with it, so I brought it home. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney , Samuel Dusenbery
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Jun 17, 2023 -

Shottenkirk Chevrolet responded

Kathy, Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 16, 2023

Thank you to Morgan Hough, my new service advisor, for answering all of my questions and addressing my concerns. More

by C4CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
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Jun 17, 2023 -

Shottenkirk Chevrolet responded

Thank you! Morgan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 15, 2023

Dylan provided great customer service. He greeted me upon arrival and quickly handled my maintenance concern with excellent communication. More

by Mjsull316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Dylan Miller
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Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Dylan and our team appreciate your business and hope to see you again soon!

June 15, 2023

I got right in, service was great. Everyone one was easy to work with there. More

by RANGRRIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
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Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Adam and our team. We're glad to hear we delivered such a great experience!

June 15, 2023

Everyone was great to work with. The process went smoothly! Jacob was great as well! More

by MELEDY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Auge, Alex Plotz
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Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Jacob and our team. We're glad to hear we delivered such a great experience!

June 14, 2023

Very polite, fast, efficient Alex was very professional and swerved my questions, got me what I wanted, finance was great, service was timely and amazing More

by FUDGE.PUDDIN87
Recommend Dealer
Yes
Employees Worked With
Alex Plotz, Alex Plotz
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Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Alex and our team were able to help, and we hope to see you again!

June 14, 2023

We didn’t work with Alex we worked with Matt. Matt was great and very kind. More

by CHAPMAN4206
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

June 13, 2023

Not good service for me as a women, just get blown off. Husband calls and things get done. Lots of lies told to me about EVERYTHING!!!! More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Carnahan
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Jun 17, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience, Jean, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 13, 2023

Very efficient. Had no issues or problems with the service center! Great group of people More

by BRIGGLE_09
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 13, 2023

Great people, very nice , knowledgeable & more importantly I think they are honest & not trying to take advantage More

by MRED2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boomer Benning
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Jun 14, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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