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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,793 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,793 reviews

May 16, 2023

We came in from out of state and they were helpful to work quickly and with a very fair price to get us on the road again. Staff was kind and helpful . Liked the driver who drove us to a destination to More

by Jbstout47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t take names all great
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May 17, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 16, 2023

They care about their new cars, but the owner or owners are greedy and probably don't care where the new car customer will shop for their next Chevrolet Silverado will be purchased. I love 💓 my new Corvet More

by RUSSELLHARDER
Recommend Dealer
No
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve balke
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May 20, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Russell, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 15, 2023

Great first visit. Helped me understand the issues and set a path to fix the issues More

by Rhoadscl
Recommend Dealer
Yes
Employees Worked With
Colby
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May 16, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2023

Great service, communication and professionalism. That's why we consistently return for our car service, care, and advice. More

by dontormey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Cole Dalrymple
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May 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2023

Awesome place to have work done! ! Colby was very helpful and knowledgeable. Highly recommended. Cool More

by Jcminer1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
May 15, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

May 13, 2023

Took time to explain what was wrong and what needed to be done. The things that could wait . More

by Janola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Dalrymple
Report | Print
May 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2023

Was lied to about part being put on my car. I was told cold air intake was going to be put on, then they just put on factory one and told me the cold air intake was discontinued. More

by Joe Worley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate
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May 16, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 12, 2023

They kept me informed as my vehicle progressed through production. I had a very good experience. More

by mestine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
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May 13, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

May 12, 2023

It was a pleasure to work with everyone at Shottenkirk. They made the process seem less and provided stellar service. I will use them again. More

by SCOTTOLIE415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Tom Powell
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May 13, 2023 -

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 12, 2023

Alway helpful and listens to the customer to identify their wants and needs. Great to work with. More

by JA.LUKINS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen, Tanner Hocker
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May 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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