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Shottenkirk Chevrolet

Waukee, IA

4.6
2,793 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,793 reviews

May 11, 2023

Great place to find your next vehicle,I have purchased four vehicles from them so far and have recommended my family and friends to them as well,I wouldn't go anywhere else great people and CJ has been a More

by darrylmoore868
Recommend Dealer
Yes
Employees Worked With
C.J.
May 13, 2023 -

Shottenkirk Chevrolet responded

Congratulations on your new vehicle, Darryl! We are so glad that C.J. had the opportunity to work with you, and could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 11, 2023

Friendly staff, easy to work with, worked hard to get a deal completed and delivery of the vehicle the day of. More

by MAGGIYOUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
May 13, 2023 -

Shottenkirk Chevrolet responded

Thank you, Maggi, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

May 11, 2023

If it weren’t for the service department I would have walked away from the deal on this vehicle as I felt less than favorable about your rockstar salesperson Dave. Service department should have gotten t More

by CARLAQUILTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Balke sucks , Samuel Dusenbery, Tanner Hocker
May 13, 2023 -

Shottenkirk Chevrolet responded

Carla, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

May 06, 2023

Easy to deal with my only complaint is the time it takes to get everything finalized and sale of extra items that raise the payment More

by CHRISTIEBYERLY1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

May 06, 2023

We brought our vehicle in for the 2nd paint protection application. When my husband picked it up the car was still dirty. He asked how you could put a paint protection product over dirt & dead bugs & was More

by Irelandu2
Recommend Dealer
No
Employees Worked With
Unknown
May 10, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 06, 2023

Very helpful and friendly staff. Found me what I was looking for and exceeded my expectations. More

by noahwessling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Powell
May 07, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Shottenkirk Chevrolet are glad to have you as a customer.

May 05, 2023

Nice selection of quality vehicles. Beautiful facility and wonderful growing community to live in or visit. More

by RODGOEMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

May 03, 2023

Helpful staff. Good communication throughout the repair process. Vehicle fixed right the first time. Thank you. More

by biggittyboots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Mike Warne, Coltan Straker, Cole Dalrymple
May 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2023

I worked with Dave, not Alex. All was great! Thanks for helping me with my new car purchase. More

by KBGRAY29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Balke , Alex Plotz
May 03, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback!

May 02, 2023

Not enough words to describe so ill just say very unhappy customer. Never go back More

by JENNY_MORAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kobe?
May 06, 2023 -

Shottenkirk Chevrolet responded

Jenny, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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