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Shottenkirk Chevrolet
Waukee, IA
2,793 Reviews
Welcome to Shottenkirk Chevrolet
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 2,793 reviews
April 08, 2023
Scheduled oil change but ended up spending over $200. Was told had engine leak. I had another mechanic look at it and there was no leak. The guy at Shottenkirk gave me an estimate of almost $2000. I Was told had engine leak. I had another mechanic look at it and there was no leak. The guy at Shottenkirk gave me an estimate of almost $2000. I felt taken advantage of. Spent way too much money that I did not count on. More
by ANGKEN612
Verified CustomerEmployees Worked With
Kyle Carnahan
April 08, 2023
Colby provided professional-grade service from start to finish. His communication skills and professionalism are the reasons why I will be a return customer. I would recommend this service department to an finish. His communication skills and professionalism are the reasons why I will be a return customer. I would recommend this service department to any of my family and friends. He is a great asset to the service department! The technician was very polite when explaining the repair and why it was needed along with Colby. The parts department did a great job of making sure that the parts were available before we needed to take our family trip. More
by joshuamiller0926
Employees Worked With
Colby - Senior Service Advisor
April 06, 2023
Marty was exceptional and very patient. Alex was exceptional at getting the right car for us. Tanner and Jacob were also exceptional with the money parts. Alex was exceptional at getting the right car for us. Tanner and Jacob were also exceptional with the money parts. More
by PSD54CB
Employees Worked With
Other Employees :
Marty Halbur, Jacob Auge, Alex Plotz, Tanner Hocker
April 06, 2023
Poor communication between the team and me. Service representative unable to describe what/why they were concerned. Told me he was required to tell me their recommendation because the call is r Service representative unable to describe what/why they were concerned. Told me he was required to tell me their recommendation because the call is recorded. When asked regarding timeline of getting parts for repair he could not tell me how long it would take, but still said I can’t drive the car, and they couldn’t help with a rental or replacement. Seemed to have an attitude throughout the whole conversation. More
by Thm2616
Employees Worked With
Tate
April 05, 2023
Pleased with service very helpful would recommend others will come back when need a new vehicle again will come back when need a new vehicle again More
by christinabruns
April 05, 2023
Service was on time with an hour wait. Service personnel were pleasant and helpful. Have always had a good experience with thus dealerships. Service personnel were pleasant and helpful. Have always had a good experience with thus dealerships. More
by JM.HIATT
Employees Worked With
Did not get a name.
April 04, 2023
Welcoming professional staff. Knowledgeable fair negotiations. It was a fair and quick negotiation. I was in and out in 2 hours. Knowledgeable fair negotiations. It was a fair and quick negotiation. I was in and out in 2 hours. More
by tomkloucek
