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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,796 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,796 reviews

March 18, 2023

Not so will do a tire rotation on a dually. They got me in within 10 minutes for an oil change and tire rotation. Fine job gentleman More

by JeffHopper71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
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Mar 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 17, 2023

Was quoted 1900 dollars for the repair but was charged 2700. 800 dollars is a pretty big surprise for someone when they specifically asked what the final price would be More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Dusenbery
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Mar 22, 2023 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 17, 2023

They did absolutely amazing and took care of my truck! The were honorable and just absolutely amazing!!! This is the best dealership in the USA!!! They always do the right thing and take care of the custo More

by DYLAN.M.MARTIN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dusenbery
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Mar 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 19, 2023 -

DYLAN.M.MARTIN32 responded

Will do and you’ll be the only dealership I’ll ever use!!!!

March 17, 2023

Had a great experience working with Ryan to purchase my new vehicle. They did a great job answering my questions. More

by AMCHARLTON7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Ryan McClure, Tanner Hocker
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Mar 19, 2023 -

Shottenkirk Chevrolet responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

March 17, 2023

We Really like Shottenkirk. Very knowledgeable and easy to work with. We will be returning. Can’t remember our service advisor name. But he is definitely 5 star. More

by CLS246810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Mar 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 15, 2023

Very nice place helpful people. Always prompt service department will let you know if there is any problem. More

by Onyx290840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
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Mar 16, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 15, 2023

They are professional and capable of making things work out. Good overall results. Enjoyed doing business with them More

by RJMCORK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Mar 16, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2023

They are most helpful when you are in the search for a vehicle but not so much after the sale. Jason does not fully disclose the cost of services and adds them onto your loan anyways! Trying to get anyone More

by rjhensley96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
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Mar 18, 2023 -

Shottenkirk Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

March 13, 2023

Buyer beware! This dealership adds a $1995 "protection package" to all sales. I found a Toyota Tundra they had just traded for and called CJ about it. It was in More

by vmwoolley
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
CJ Johansen
Report | Print
Mar 16, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 11, 2023

They were great at getting me within my budget and not pushing to much past it More

by sydney.strong2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Krauth, Boomer Benning, CJ Johansen, Tanner Hocker
Report | Print
Mar 13, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

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