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Shottenkirk Chevrolet
Waukee, IA
2,944 Reviews
Welcome to Shottenkirk Chevrolet
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 2,944 reviews
Verified Customer
April 13, 2022
The gentlemen that greeted me was fabulous. However, the service provider inside was not welcoming, did not greet me, simply asked what I wanted and my last name. Said “I think we can do that.” However, the service provider inside was not welcoming, did not greet me, simply asked what I wanted and my last name. Said “I think we can do that.” And then walked away. In the end, he handed me the paper and said thank you. No discussion of the service. I just wish he could have been more engaging and communicated better. It didn’t feel welcoming or as though he wanted to keep my business. More
by STEVEANDAMYCOUCHMAN
Employees Worked With
I apologize, but I don’t have my invoice or recall his name. He would get like maybe 2 stars.
April 13, 2022
They had awesome customer service they very fast They treated me very good They didn't just sell me a car they really helped me out got me out of a car that I didn't like in to one of the best cars I hav treated me very good They didn't just sell me a car they really helped me out got me out of a car that I didn't like in to one of the best cars I have ever owned and Samir was so awesome and he looked out for me and the things that I was looking for in a car I would love to thank that whole team they get it done More
by Tokenblackguy5150
Employees Worked With
Samir
April 12, 2022
Employees were courteous & knowledgeable & with the air bag recall on my Chevy Silverado they were impressively prompt getting the part I needed & getting back to me to get the job done & I really apprecia bag recall on my Chevy Silverado they were impressively prompt getting the part I needed & getting back to me to get the job done & I really appreciated that. More
by Kellilane.8789
Employees Worked With
Dylan Miller
April 12, 2022
They figured out what we wanted and needed. They went to work and got us into a vehicle that is safe and reliable. Every interaction was stellar. They went to work and got us into a vehicle that is safe and reliable. Every interaction was stellar. More
by stoneb173
Employees Worked With
Ryan in Sales, Mindy Yingst, Jenna Mathes, Travis Black
April 12, 2022
Breaks are still squeaking after brand new breaks put on front and back by dealership and also subsequent trip to dealership to have them look into the squeak. They said they cleaned breaks but they are st front and back by dealership and also subsequent trip to dealership to have them look into the squeak. They said they cleaned breaks but they are still squeaking. I will need to go back a third time. I’ve never had this happen before in 40 years of multiple car ownership and multiple break replacement jobs. More
by Mike
Employees Worked With
Christian Dorrance
