Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Friendly and knowledgeable staff. Great customer service and communication. Will continue to do business with them. Great customer service and communication. Will continue to do business with them. More
The staff and techs always greet me with a smile. Answer my question with language and terms I can understand. Answer my question with language and terms I can understand. More
Always easy to deal with. I have an older Trailblazer with a lot of miles and it usually needs repairs other than routine maintenance. Always pleased with the work. I have an older Trailblazer with a lot of miles and it usually needs repairs other than routine maintenance. Always pleased with the work. More
I was so impressed that I was in an out of there in a half an hour for my oil change. And taking time from work to do it the timing was awesome! half an hour for my oil change. And taking time from work to do it the timing was awesome! More
Customer care (a lady) was very welcoming at first. As things progressed a guy from the team was extremely rude and asked me to go get my car checked else where. Pretty much, the guy ruined the whole e As things progressed a guy from the team was extremely rude and asked me to go get my car checked else where. Pretty much, the guy ruined the whole experience as soon as he started speaking. The lady gave him a shocked look as he was speaking rudely to me. He then calmed down but it was too late. If he didn’t want to provide the service, he should have mentioned at the very beginning not after I paid almost $700 for the repair. Unprovoked behaviour like this might be why I will try to find other places to go fix my car. Thank you for fixing cars issue, I’d recommend that this guy fix’s his temper issues as well. Customers aren’t there to listen to to this guys (I believe his name was Scott, as far as remember) temper. More




