Shottenkirk Chevrolet

The overall experience was very good. Justin was very helpful and knowledgable on the vehicle I was looking at. He went the extra mile to send me additional photos of the vehicle so I could show my wife helpful and knowledgable on the vehicle I was looking at. He went the extra mile to send me additional photos of the vehicle so I could show my wife and followed up to make sure I did not need additional information. When I came back to purchase the vehicle he was there throughout the entire process. He did not just close the deal and pass me off to someone else. He followed it thru to the end and beyond. The follow up a few days later was nice to know that I was not just another sale, but a real customer. More

We had a great experience in our purchase of our certified used car. The only issue we ran into was the technitions that certified the car should be a bit more careful. We were missing the antenna certified used car. The only issue we ran into was the technitions that certified the car should be a bit more careful. We were missing the antenna and the rear washer fluid hose was pinched in the air cleaner box lid. Everything was taken care of and we are very happy with the car. More

This was definitely the best experience we have ever had buying a car. Our salesman, Art, was great! He was friendly and courteous, not at all pushy, and answered every question we had. We really didn't kno buying a car. Our salesman, Art, was great! He was friendly and courteous, not at all pushy, and answered every question we had. We really didn't know exactly what kind of car we were looking for, and he helped us narrow down our choices. He took us for test drives on the two vehicles we were interested in and even took us on a tour of the whole dealership. Before we left he gave us a free oil change coupon, put some gas in the tank, and most importantly took the time to show us all the features on the car and set up our OnStar. Jason in finance was great too, very friendly and knowledgable, and he took the time to explain the finance process in detail. Overall, a fantastic experience! We never thought the car buying proesss could be fun, but it actually was! We highly recommend Shottenkirk! More

Scott and Dave were very helpful in the purchase of my new 2011 Chevy Cruze. They ask what I needed in a Cruze, what I wanted in one, and also what I did not want. That was great because I do not like t new 2011 Chevy Cruze. They ask what I needed in a Cruze, what I wanted in one, and also what I did not want. That was great because I do not like to pay for things I don't want/need. They had the exact color, model, and options we were looking for and they made it affordable for my wife and I so we bought it. I would reccommend anyone to buy from Shottenkirk. More

Our family has purchased 2 vehicles from Schottenkirk, and has continued to use their service dept for routine oil changes, etc for the past few years. We have been customers with them as it has grown fr and has continued to use their service dept for routine oil changes, etc for the past few years. We have been customers with them as it has grown from a small dealership into a large one; however, the people who work at Schottenkirk have kept that small dealership feel. I know that Jim & Scott will help me in the service department, and that Dave & Yodi will work with me to find the car that I want, at a price I can afford. (Our last vehicle from Schottenkirk was well within my budget, and exceeded my "wish list" of features.) I also appreciate that although I am at the dealership every few months for an oil change/tire rotation, the sales staff will wave and say hello, but are never pushy about showing me what's new- happy to answer questions if I have them!, but never pushy. The service waiting area is also very comfortable with Internet access & a separate children's play room. More

Purchased a 2011 equinox and they took their time to explain all the features the vehicle comes with. The salesman was polite and repectful to me, being that I'm a women. He didn't talk down or over my explain all the features the vehicle comes with. The salesman was polite and repectful to me, being that I'm a women. He didn't talk down or over my head in anyway. The new building is really nice too. I would recommend purchasing a vehicle from them this is my 3rd purchase from the Shottenkirk dealership in Waukee, and the whole place is friendly and understanding to my needs and concerns..... More

I recently purcheased a 2011 Equinox from Shottenkirk in Waukee, IA. I couldn't be happier with the whole experience! Justin Gray was so easy to work with, and really made sure I was getting the best possib Waukee, IA. I couldn't be happier with the whole experience! Justin Gray was so easy to work with, and really made sure I was getting the best possible value on my trade-in. I was impressed with how knowledgable he was on the vehicle; he was able to answer every question I could think of. Justin's attitude was genuine and I kindof felt like I'd known him forever! I look forward to returning to Shottenkirk for vehicle up-keep and maintenence. Thank you, Shottenkirk! I will be recommending you to everyone! More

Absolutely one of the best experiences buying a new vehicle we've had, and it wasn't an easy one because it was an out-of-state purchase. Staff went above and beyond to make it happen. Vehicle was bett vehicle we've had, and it wasn't an easy one because it was an out-of-state purchase. Staff went above and beyond to make it happen. Vehicle was better than advertised. Drive to the dealership from out of state was well worth it for the customer service and selection. I wouldn't hesitate to buy from them again. This kind of dealer is rare these days, they truly understand how to make a customer out of you and they go the extra mile to show it. Awesome job. More

My experience was excellent. When i first entered the lot someone came to me within 5 minutes and was very friendly. They weren't too pushy like most the dealers and salespersons i've experienced in the past someone came to me within 5 minutes and was very friendly. They weren't too pushy like most the dealers and salespersons i've experienced in the past. When i selected the car that i wanted they did everything to help me try to finance it and got me the lowest rate possible. When i have needed to have work done they are quick and the work is always excellent quality. I plan on buying my next car with this dealership. More

This has to be the very best Dealership that I have ever used. Friendly, courteous and willing to work with the customer to get the best Deal. Goes the extra mile and makes the customer feel that they are N used. Friendly, courteous and willing to work with the customer to get the best Deal. Goes the extra mile and makes the customer feel that they are Number 1. I have used other Chevolet, Ford and Lincoln Dealers, and this group exeeds them by a mile. I would reommend this Dealership and employee's to anyone who is serious about buying a car. They listen to you and try their best to get what you want for the best price possible. I can't say enough about them, especially Yodi Ollom. My first experience at buying on line and will not be my last. Outstanding, pretty much sums it up. I went into this sale expecting the worst and wound up getting the best deal I could ask for. More