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Shottenkirk Chevrolet
Waukee, IA
2,872 Reviews
Welcome to Shottenkirk Chevrolet
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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July 29, 2010
SUPER PUSHY AND HIGH PRESSURE SALES TACTICS. THEY WILL GANG UP ON YOU IF YOU SAY NO! I went to Shottenkirk to look at an SUV they had listed on their website and trade my truck in. After waiting 3 days fo GANG UP ON YOU IF YOU SAY NO! I went to Shottenkirk to look at an SUV they had listed on their website and trade my truck in. After waiting 3 days for one of the employees to bring it back in from their house, I was able to test drive the vehicle. The price was $500 over the book value, (KBB and NADA). The check engine light was on, the ABS light was on, 2 of the windows didn't work, the seat heater didn't work, the sunroof didn't slide, one of the speakers was blown, the rear main seal and rear end gasket were both leaking, when it shifted it shimmied and shook the whole truck and it ran horribly. Suffice to say, it was in poor shape. They appraised my truck while we drove around. The salesman assured me that they would fix all of the problems to earn my business. They appraised my truck at half of the blue book value for trade-in ($6000 when trade in was $12,500). My truck is super clean, low miles and runs better than brand new. My truck was worth more and they wouldn't even trade straight accross unless I agreed to fix all the issues myself. When I spoke to the "sales manager" he stated he would work on the numbers, but it was really close to where it needed to be. He stated "we gave too much money on trade for the SUV and have to recooperate the original costs". They said they would call me the next day. I did receive a call a week later from the salesman asking me if I was willing to trade straight and give them $1,000 cash too. I asked if they were going to fix the SUV problems, he stated he would have to call me back. Its been 6 weeks and no return call. More
by jmerritt
Employees Worked With
Don't remember his name
