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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,793 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,793 reviews

January 15, 2024

This is my 4th lease with Shortenkirk and Dave. They always do their best to help me get a good deal and continue working with me since I love leasing. More

by GOEDENK
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Balke
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Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for letting us know what a great job David and our team did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly.

January 15, 2024

I was welcomed with an open door and a beverage while I waited. I was assisted promptly when I had little time. I appreciated the 'star' treatment. More

by LIZI.MILLER
Recommend Dealer
Yes
Employees Worked With
Cody Johansen, CJ Johansen
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Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you so much, Lizi, for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2024

Very efficient and knowledgeable Am very satisfied with the results and that I had nothing to worry about More

by DCCOUNTRYMAN14
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doyle Miller
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Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2024

Straightforward Communications and experience I appreciated Dave as well meeting the service and mgmt team All very helpful More

by DALEPETERSON
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Balke
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Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you so much, Dale, for choosing Shottenkirk Chevrolet! Congratulations on your new vehicle! Please let us know if we can be of any more assistance!

January 15, 2024

Great experience. Worked hard for me Very friendly and very knowledgeable Fabulous to work with More

by HUDWOOD
Recommend Dealer
Yes
Employees Worked With
Cody Johansen, CJ Johansen
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Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

January 15, 2024

Good workmanship from the shop techs, nice waiting area, and good administrative staff Convenient location More

by DORISJMOLER
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
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Jan 16, 2024 -

Shottenkirk Chevrolet responded

Doris, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

January 14, 2024

They changed my oil in a timely manner They kept me informed at all times More

by RIOSOWNER
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Morgan and our service team were able to help, and we hope to see you again!

January 14, 2024

Great customer service. Reliable service. Timely appointments and good auto selection on the cat lot. More

by MCNACE
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Astrid Garcia Benabe
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Astrid, and it was a pleasure having you at the dealership. We appreciate your review!

January 14, 2024

Still waiting for weeks to get warranty work completed. Now have two separate issues that haven't been resolved. How do you stay in business? More

by BW
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jan 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 14, 2024

Very informative, and I appreciate the follow up call to make sure things were still running smooth. All staff were very friendly with being my first time at Shottenkirk More

by Sydnieschultz13
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Sydnie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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