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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,777 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,777 reviews

January 14, 2024

Very good My experience with the dealership was fine, I'm still waiting for parts to come in to fix my brand new truck. Besides that frustration everything else was fine. More

by JMYTIDES14
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Astrid Garcia Benabe
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you! Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. Thank you for choosing Shottenkirk Chevrolet.

January 14, 2024

Very professional. In and out quickly. I will tell others about my good experience that I had there. More

by larrygroen
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Larry, We are very happy to hear Colby provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

i was promised a second key upon purchase of my vehicle, no ones has reached out to me on behalf of a key. i have made contact minimum of 5 times with no answers & made multiple more calls that were not ans More

by hannahpierce0123
Recommend Dealer
No
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Astrid Garcia Benabe
Report | Print
Jan 18, 2024 -

Shottenkirk Chevrolet responded

Hannah, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 14, 2024

Wonderful Great communication on service performed. They care about customers. Will always have my vehicle serviced here More

by kallenbach_05
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ryan and our team and don't hesitate to let us know if we can further assist.

January 14, 2024

My car buying experience was seamless. Alex was able to get me exactly what I wanted and at the price I wanted. Astrid was instrumental in the finance process - she was able to secure a de More

by ERINHOLMES25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. Astrid, Alex, and our team appreciate your business and hope to see you again soon!

January 14, 2024

They took over & exceeded where my previous dealership failed to follow through & repair all my issues with my car, timely & accurately! More

by LIVETOTRAVELMORE
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jan 25, 2024 -

LIVETOTRAVELMORE responded

❤️

January 14, 2024

Took a vehicle in to have one glow plug replaced there a technician broke the glow plug off and they ended up charging me $12,000 to make the repair. I still have not picked up the vehicle thinking about go More

by RPASKORZ
Recommend Dealer
No
Employees Worked With
Sydney Hinders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Hinders
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Jan 18, 2024 -

Shottenkirk Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 14, 2024

Fairly fast no issues with services completed. Friendly service staff never have to worry about getting right in last minute More

by DARRIN.CHIPMAN
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

January 14, 2024

Thank you for the fun shopping experience. I think this is the most fun I’ve ever had buying a car! More

by ROHRIGBRIAN
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Balke
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 14, 2024

Colby was very nice and knowledgeable, he made the process very quick and easy, I will recommend Shottenkirk Chevy to all my friends. More

by Awes Saad
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that Colby met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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