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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,793 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,793 reviews

January 14, 2024

Quick, efficient, and always explaining every step of the service my truck received Quick, efficient, and always explaining every step of the service my truck received, making me feel very respected as a cus More

by rtal2
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your service feedback and rating mean a lot to us. We're glad Chance was able to help, and we hope to see you again!

January 14, 2024

Efficient, understandable and pleasant. I look forward to a return visit, because Shottenkirk is very easy to work with. More

by DAVE.WESTHOFF
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Dave, Thanks for sharing about your experience with Shottenkirk Chevrolet. Colby and our team appreciate your business and hope to see you again soon!

January 14, 2024

Got me in fast fixed it right great service great communication thank you Got me in fast. Fix it right great service great communication great price. Thank you. More

by Delta
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2024

Quick and easy service. Very helpful. Great waiting area. My truck had a recall issue and the team took care of it very quickly. More

by tinakrug77
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2024

Friendly employee. Morgan listened to me and checked into an issue I had. Service was done promptly. More

by PATRICIASTRAIT
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Patricia, Thank you so much for your kind words for Morgan, and for taking the time to leave us this wonderful service feedback!

January 14, 2024

Dakota made the buying experience fun! Everyone was welcoming to my family and happy to help! Will definitely refer family/friends to Shottenkirk and Dakota, as well as will be a repeat bu More

by MELISSAMARIECROUSE
Recommend Dealer
Yes
Employees Worked With
Dakota Hill, Dakota Hill
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Melissa, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dakota met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2024

Very good My experience with the dealership was fine, I'm still waiting for parts to come in to fix my brand new truck. Besides that frustration everything else was fine. More

by JMYTIDES14
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Astrid Garcia Benabe
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you! Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. Thank you for choosing Shottenkirk Chevrolet.

January 14, 2024

Very professional. In and out quickly. I will tell others about my good experience that I had there. More

by larrygroen
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Larry, We are very happy to hear Colby provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

i was promised a second key upon purchase of my vehicle, no ones has reached out to me on behalf of a key. i have made contact minimum of 5 times with no answers & made multiple more calls that were not ans More

by hannahpierce0123
Recommend Dealer
No
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Astrid Garcia Benabe
Report | Print
Jan 18, 2024 -

Shottenkirk Chevrolet responded

Hannah, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 14, 2024

Wonderful Great communication on service performed. They care about customers. Will always have my vehicle serviced here More

by kallenbach_05
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ryan and our team and don't hesitate to let us know if we can further assist.

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