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Shottenkirk Chevrolet

Waukee, IA

4.6
2,777 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,777 reviews

December 01, 2023

Always top customer focused. Super clean shop with accommodations for the customers comfort. Best of all they keep the customer informed on the progress of his car More

by HCWALTER1
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Dec 01, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

December 01, 2023

It was good experience but car very professional i recommend to you car there thanks More

by COMECUANDOHAY41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Shottenkirk Chevrolet are glad to have you as a customer.

December 01, 2023

I had a 8:30 appointment yet they did not start working on my car until about 9:30. Waited all that time in the waiting room. A lot disappointed. More

by Iowajessica1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
Dec 04, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 01, 2023

It was fine Well everything went well and everyone was very helpful and explained very well More

by KARLEBY3142
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
Dec 01, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2023

Everyone at Shottenkirk went above and beyond to make the experience positive. I would highly recommend them to anyone. More

by JDUEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 01, 2023

Astrid and Samir Demonstrated outstanding Professionalism. They were exceptionally courteous and informed. The experience was awesome, the process efficient and I couldn’t be happier with my More

by KLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review and kind words for Astrid and Samir! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

December 01, 2023

Cory was great to work with. Financial guys wouldn't take no for an answer on extended warranty. My truck came with a locked hitch pin that was left in and missing a trim piece I More

by KOLEWILSON2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Shottenkirk Chevrolet responded

While we're glad to hear that Cory provided you with great customer service, we're sorry that you didn't have a 5-star experience overall. We'd love to learn more and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 01, 2023

A great place to do business. Everyone is helpful, knowledgeable and willing to help with any and all issues. More

by tmsmith52767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Pumphrey
Dec 03, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2023

I always enjoy my visits to Shottenkirk Chevy in Waukee. The people are always friendly and helpful. More

by MRMONEY_125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt, Morgan Hough, McKenzie Phillips
Dec 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2023

Samir K. did a fantastic job and was very knowledgeable about the trucks I was looking at. He was eager to help me with all of my questions and yet I felt abs More

by bondurantdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne
Nov 30, 2023 -

Shottenkirk Chevrolet responded

Dave, Thank you for taking the time to share your thoughts on working with Samir and our team. We're glad to hear we delivered such a great experience!

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