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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,793 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,793 reviews

December 10, 2023

Bruce Stone was my sales rep. He has done a good job also. He was direct and has been very diligent in the whole process. More

by FRANKBROOKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stone
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Dec 11, 2023 -

Shottenkirk Chevrolet responded

Frank, It's great to hear that Bruce was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

December 10, 2023

They sold me a jeep with a defective computer screen and now they have taken 2 months to order the part and I’m still waiting……they knew it was messed up and now I’m the one paying for it in more ways than More

by loriletterpress91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only name I remember is a guy named Tom……SCAMMER
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Dec 14, 2023 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 10, 2023

Quick. Easy. Painless. We have several vehicles of yours and we will buy from you again. More

by Nobiling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Boal
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Dec 11, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

December 07, 2023

he helped me for my needs and he’s so nice. He knows what he’s doing his job. More

by hodzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
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Dec 07, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

December 07, 2023

Colby is patient, friendly, knowledgeable, honest and he knows his stuff! My situations with my vehicle has been a nightmare and he treated me very well each time. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Dec 07, 2023 -

Shottenkirk Chevrolet responded

Thank you, Jennifer, for taking the time to share your thoughts on working with Colby and our team. We're glad to hear we delivered such a great experience!

December 07, 2023

Super fast , convenient, friendly and awesome to work with! Bruce was absolutely amazing as a salesman. More

by mmvaneaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce
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Dec 08, 2023 -

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 06, 2023

They were prompt and informative. It's very convenient and their work is awesome! Great service! More

by GRGEVANS
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
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Dec 06, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

December 05, 2023

The guy at the front desk was fresh out of training and didn't even know how to explain the engine light codes to me. The guy that did the actual oil change was also fresh out of training and didn't care t More

by Alec.16
Recommend Dealer
No
Employees Worked With
Ryan McClure, Ryan McClure
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Dec 08, 2023 -

Shottenkirk Chevrolet responded

Alec, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 03, 2023

The team was polite and efficient. Very professional service. Great after care during follow-up communication. More

by RAAJHA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Dec 03, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Excellent service, fair prices Excellent service and fair prices from the dealership. Definitely will continue to use their service department. More

by Jharsch
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Dec 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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