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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,797 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,797 reviews

October 08, 2023

Great friendly customer service Always ask if you have any other concerns and that your happy More

by WYAGER9300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2023

Did not receive much information on this vehicle, short test drive and only got one key and keyfob. I expect another one More

by Buddueana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Hill
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Oct 12, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 07, 2023

Overall satisfied. Took a little longer than we anticipated to get paperwork completed. Not pleased about dealer going through personal contents of my vehicle trade in More

by ARNIELEMKE61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Arnie, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 07, 2023

Easy booking, Tate was great but the service department made me feel unwelcome. No one greeted me and acted like I wasn't there. Only Tate acknowledged me after he noticed me More

by koiydowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 07, 2023

Ryan is super helpful. He always answers all of my questions. I've bought from Shottenkirk before and will continue to do so! More

by laurie91956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Laurie, please let us know.

October 07, 2023

I needed batteries for my pickup right away after jumping it to get to Shottenkirks and they had me in and out within a half hour. Very pleased. More

by msodapop55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

October 07, 2023

Fast and efficient service. Flexible with scheduling. Easy to contact. Honest recommendations and thorough service. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Colby Oberembt
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Oct 09, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

October 07, 2023

I think Service was good on my truck at this dealership thank you for the quick service. More

by MARK.KENKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
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Oct 09, 2023 -

Shottenkirk Chevrolet responded

Thank you, Mark,! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 06, 2023

Fast friendly service, waiting room is nice as well Free coffee! Will be bring my truck back for service again More

by Anderson_ross76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 05, 2023

Excellent customer service. Informative. Gave updates along the way. Will definitely be back and highly recommend!! More

by shellieann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Report | Print
Oct 06, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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