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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,730 Reviews

1,730 Reviews of Shottenkirk Chevrolet - Service Center

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January 10, 2023

Dylan was great and the service team does a great job and should be rewarded. More

by JAYSONG42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
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Jan 11, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Dylan and the team were able to help, and we hope to see you again!

January 09, 2023

Full service, quick and easy to work with. I was able to get in and out within 45 minutes. And shared some great conversations with sales staff while I waited. Can’t wait to come back!! Also, More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher
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Jan 09, 2023 -

Shottenkirk Chevrolet responded

Thanks, Nate, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

January 09, 2023

It was quick with a courteous friendly staff. The lounge had a great bowl game on. More

by K5ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Pollock
Report | Print
Jan 09, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

January 09, 2023

The service department does a great job and when I purchased a new truck was what I wanted not what the salesman typed to sell me I miss jofsie More

by EMINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
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Jan 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2023

Took about double the time they said, but it was pretty much a blizzard out. More

by ZJBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea about anyone's name
Report | Print
Jan 10, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2023

Excellent service keeping me up to speed on the process. Will definitely come back. Thanks More

by B Borland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Coltan Straker
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Jan 08, 2023 -

B Borland responded

Thank you

January 08, 2023

They were on schedule. Completed the work requested. Used quality products. Clean restroom. Have extra help with dashboard readout. More

by lookingbillshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott, Shirley Johnsen
Report | Print
Jan 09, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 07, 2023

Clean facilities while waiting. Prompt service and very minimal wait time. Interior is left clean by protective coverings. Free wash after work is completed. More

by LBUSCH501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
Report | Print
Jan 08, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. Matt and our team appreciate your business and hope to see you again soon!

January 07, 2023

My service was scheduled for 1:00 and did not get out until 2:45. It was only an oil change. More

by MARYHUGHES49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela, Adi Feriz
Report | Print
Jan 08, 2023 -

Shottenkirk Chevrolet responded

Mary, Thank you for bringing this to our attention, and we'd like to learn more about your service experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 05, 2023

Easy scheduling appointment on-line. Quick service and no up sale. Pointed out some future needed service so I can plan accordingly. More

by DTRINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Dalrymple
Report | Print
Jan 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Cole and our team. We're glad to hear we delivered such a great experience!

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