Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Scott Cooper

July 30, 2026

Dealership Rating
Employee Rating

Great service. Awesome staff! I will not take my car to any other service provider. More

by tgmalecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Shottenkirk Chevrolet responded

It’s wonderful to hear our team delivered exceptional service for your Chevrolet Trax. We appreciate your trust and are honored to be your go-to service provider. We look forward to caring for your Trax again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 29, 2026

Dealership Rating
Employee Rating

I had a great experience buying my 2021 Ram 1500 from Shottenkirk Chevrolet in Waukee. The entire process was straightforward, honest, and completely pressure-free. Everyone I worked with was friendly, k More

by Traviss0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2026

Shottenkirk Chevrolet responded

It’s fantastic to hear your 2021 Ram 1500 was exactly as advertised and that the buying process was honest, quick, and pressure-free. Thanks for recommending us to others in search of their next vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 13, 2026

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Employee Rating

They always get me in and out and they are willing to check whatever I ask them to. I trust what they say, they’ve never tried to steer me towards something I didn’t need More

by Freebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

Jun 13, 2026

Shottenkirk Chevrolet responded

We appreciate your 5-star rating and are glad our service team keeps you on the road without steering you toward unnecessary work. Thank you for trusting us with your GMC Terrain. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 13, 2026

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Employee Rating

Took my truck in because the coolant fan was running constantly. Scott and his team had it diagnosed, repaired and had me back on the road in under 2 hours. Service was great and if I have problems wit More

by cooldkimmykim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Shottenkirk Chevrolet responded

Thank you for sharing your experience with your Chevrolet 1500. We’re glad Scott and his team diagnosed and fixed the coolant fan issue in under two hours so you could get back on the road quickly. We look forward to welcoming you back whenever you’re in Iowa. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 29, 2026

Dealership Rating
Employee Rating

The dealership is always cooperative and clean. I'm very pleasant to deal with. Would be great if they offered free soda with the coffee More

by johnwoolson515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

May 29, 2026

Shottenkirk Chevrolet responded

Thank you for trusting us with your Buick Park Avenue service. We’re pleased to hear our team was cooperative and that you found our facility clean. We appreciate your suggestion about offering soda alongside our coffee and value your input. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 26, 2026

Dealership Rating
Employee Rating

These guys are good! I have never been disappointed with either sales or service. Well done! More

by John G
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Shottenkirk Chevrolet responded

Thanks for the praise. We’re glad our sales and service teams have consistently met your expectations with your Chevrolet Trax. Scott and the rest of our crew appreciate your feedback and look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 21, 2026

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Employee Rating

Dealership has very qualified Service writers. They are attentive to the issues and show some hustle when required. More

by Yellowstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dullard

May 22, 2026

Shottenkirk Chevrolet responded

Thank you for highlighting our qualified service writers. We’re pleased they addressed your Chevrolet 1500’s needs with attention and efficiency. We look forward to supporting your vehicle in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 16, 2026

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Employee Rating

Fast,well organized and explained the process of the service very well and what they did to insure the problem was fixed and what else they checked to make sure everything was running 100% More

by LPRISCILLA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alen Bahic, Steve Jackson, Mike Dullard , Astrid Garcia Benabe

May 16, 2026

Shottenkirk Chevrolet responded

We appreciate you highlighting how efficiently we handled your Chevrolet Traverse service. We’re glad Dave and the team could guide you through each step, ensure the repair, and confirm everything is running smoothly. Thank you for trusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 01, 2026

Dealership Rating
Employee Rating

Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. More

by Cjc28104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

May 01, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on our fast oil change and tire rotation service for your Chevrolet Traverse. Scott and the entire service team look forward to keeping your Traverse running smoothly. Thanks again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 30, 2026

Dealership Rating
Employee Rating

Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule More

by jerryreichling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

Apr 30, 2026

Shottenkirk Chevrolet responded

It’s great to hear that our team’s courteous, knowledgeable service and flexible scheduling fit your needs for your Chevrolet 1500. We’re glad the timely service made your visit convenient. Thank you for the five-star rating and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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