Shottenkirk Chevrolet - Service Center

I like getting service done where I Bought rug Equinox myonly issue is that's the when I got my tires rotated there the last time they didn't balance out my tires and the sensors were messed up my front w myonly issue is that's the when I got my tires rotated there the last time they didn't balance out my tires and the sensors were messed up my front was reading my back and my back was reading my front and this time they forgot to put the Caps back on my air valves. I don't mind waiting cuz I like to talk to everybody in the service department Boomer Benning is amazing he always takes care of me every time I'm in there I will forever buy a vehicle from him as long as he's there I just want to thank you guys More

Service department ordered a $4700 part without checking themselves, then when the mechanic looked at it, he said part wasnt needed and I refused it, they were trying to charge me $1400 restock fee plus tax themselves, then when the mechanic looked at it, he said part wasnt needed and I refused it, they were trying to charge me $1400 restock fee plus tax. I disputed it with my bank, and they investigated it and reversed the charges. More

Said truck was ready but still had a check engine light on.said a 3 mile test drive was good enough. I deal with semi trucks and know a 3 mile test drive is not enough on.said a 3 mile test drive was good enough. I deal with semi trucks and know a 3 mile test drive is not enough More

They did not stock a Toyota wheel, hub assembly, and said they had to order it. I asked if they called Toyota see if they had any, service advisor said yes . I called Toyota Des Moines and they had five come they had to order it. I asked if they called Toyota see if they had any, service advisor said yes . I called Toyota Des Moines and they had five come to find out it was a Saturday and they didn’t want to work past noon so I had to bring it in my vehicle for a second time wasting my time for a second time I don’t appreciate the lies and the deception, whatever happened to honest, quality dealerships, that actually cared about the people. I find this dealership very difficult to deal with. More

Work got completed in a quick amount of time and service advisor did a good job advisor did a good job More

I had a great experience with this dealership. Tom is a first class salesman and that would recommend to anyone. Tom is a first class salesman and that would recommend to anyone. More

People are good. Oil change and tire rotation to 2 hours. With an appointment. That’s too long. And they didn’t reset Al my tpms sensors after the rotation so now I h Oil change and tire rotation to 2 hours. With an appointment. That’s too long. And they didn’t reset Al my tpms sensors after the rotation so now I have a tire monitor system alerts on my dash. More

Service was a little slow 2hours was a little to long for a oil change a oil change More

Always great service. Prompt, thorough, and complete. Staff is the best in Iowa. Will not take my service anywhere else. Prompt, thorough, and complete. Staff is the best in Iowa. Will not take my service anywhere else. More

Friendly, schedule service, kids room, popcorn, free coffee, rides to where I need to go if long service is required coffee, rides to where I need to go if long service is required More