Back

Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,730 Reviews

1,730 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
December 10, 2022

Very friendly service. The wait it was a little longer than expected. I did have an appointment and was there for about an hour and 45 minutes. This was for an oil change a More

by LBENTON05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Dec 12, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 10, 2022

Very friendly service and staff. Great selection of vehicles and they do a great job of setting you up for success. More

by j.515carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Travis Pollack
Dec 12, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 09, 2022

I have had this Cruze serviced by Shottenkirk since I bought it from them. I have changed oil in all my farm equipment, taught auto mechanics in school, and know from experience that oil drain plugs don' More

by DAN_WILSON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Dusenbery
Dec 12, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 09, 2022

The driver was late to pick me up by 30 mins. That really messed up my day as I had meetings scheduled which I had to miss. The front desk mentioned that they would give me 15% off on my final bi More

by SHASHANK.RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Matt Heasley, Alicia Scott
Dec 12, 2022 -

Shottenkirk Chevrolet responded

Thank you for your candid feedback, and we apologize for any inconvenience we may have caused. You are a valued customer and we hope you will give another opportunity to serve you and demonstrate our commitment to great customer service.

December 09, 2022

Once I got to deal with Sydney it was an awesome experience and she handled all my truck needs with great attention and detail. More

by jace_day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Tom Powell
Dec 12, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

December 09, 2022

Prompt, thorough service. In and out oil change. Friendly service. Got me a ride so I didn't have to wait More

by Btrundlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raynee Hagelberg
Dec 12, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 09, 2022

This is a great dealership it's close to my house always has what I need everybody's very friendly. And always in-and-out Without a problem More

by dgarassu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

December 08, 2022

My German Shepard (Nato) and I really enjoy coming into the service dept. Everyone knows Nato. The service manager always give him treats in his office, which Nato never turns down. All of the service guys More

by AMSPENCER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Scott Cooper, Matt Heasley, Mike Warne, Christian Dorrance
Dec 09, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nato is always welcome here at Shottenkirk!

December 08, 2022

Had a great experience. They are always kind and caring willing to help with anything of my vehicles needs. I can drop off my car and they are more than willing to help get More

by ROBINFORD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Heasley, Alicia Scott
Dec 09, 2022 -

Shottenkirk Chevrolet responded

Robin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

December 08, 2022

The staff is always helpful and efficient. They provide the details I ask for, a solution to any problem and work hard to get it done as quickly as possible to get me back on the road. More

by MISSYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke, Scott Cooper, Coltan Straker
Dec 09, 2022 -

Shottenkirk Chevrolet responded

Missy, Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

...
108
...