Shottenkirk Chevrolet - Service Center
Waukee, IA
1,730 Reviews of Shottenkirk Chevrolet - Service Center
Very friendly service. The wait it was a little longer than expected. I did have an appointment and was there for about an hour and 45 minutes. This was for an oil change a The wait it was a little longer than expected. I did have an appointment and was there for about an hour and 45 minutes. This was for an oil change and tire rotation. More
I have had this Cruze serviced by Shottenkirk since I bought it from them. I have changed oil in all my farm equipment, taught auto mechanics in school, and know from experience that oil drain plugs don' bought it from them. I have changed oil in all my farm equipment, taught auto mechanics in school, and know from experience that oil drain plugs don't go bad. I was charged over 3 times what a replacement plug can be bought for at the GM store on line, plus the service techs are to be skilled so how did mine get ruined? I will be hunting for my own Dexos oil I guess. Unhappy customer. More
The driver was late to pick me up by 30 mins. That really messed up my day as I had meetings scheduled which I had to miss. The front desk mentioned that they would give me 15% off on my final bi That really messed up my day as I had meetings scheduled which I had to miss. The front desk mentioned that they would give me 15% off on my final bill yet gave me only 10%. The bottom line is that although the service was good, yet the communication amongst the team there is poor. More
Once I got to deal with Sydney it was an awesome experience and she handled all my truck needs with great attention and detail. experience and she handled all my truck needs with great attention and detail. More
Prompt, thorough service. In and out oil change. Friendly service. Got me a ride so I didn't have to wait In and out oil change. Friendly service. Got me a ride so I didn't have to wait More
This is a great dealership it's close to my house always has what I need everybody's very friendly. And always in-and-out Without a problem has what I need everybody's very friendly. And always in-and-out Without a problem More
My German Shepard (Nato) and I really enjoy coming into the service dept. Everyone knows Nato. The service manager always give him treats in his office, which Nato never turns down. All of the service guys the service dept. Everyone knows Nato. The service manager always give him treats in his office, which Nato never turns down. All of the service guys are so friendly and always willing to help me out even if I just stop in with a quick problem/question. They are top notch in my book. Keep up the good work everyone! You guys/ and gal are doing an amazing job. Thank You. More
Had a great experience. They are always kind and caring willing to help with anything of my vehicles needs. I can drop off my car and they are more than willing to help get They are always kind and caring willing to help with anything of my vehicles needs. I can drop off my car and they are more than willing to help get me to work and back to pick up my car after I get off work. More
The staff is always helpful and efficient. They provide the details I ask for, a solution to any problem and work hard to get it done as quickly as possible to get me back on the road. They provide the details I ask for, a solution to any problem and work hard to get it done as quickly as possible to get me back on the road. More