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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,735 Reviews

1,735 Reviews of Shottenkirk Chevrolet - Service Center

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May 11, 2022

Performed diagnostics and found the issue. However, did not call to let me know they had finished. Fortunately I stopped in just before closing and picked up the vehicle. More

by X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I spoke with.
May 10, 2022

Ridiculously Long waits and xxxxty service all around. Wouldnt recommend to anyone. Worst dealership ive ever been to More

by alexamsden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Coltan Straker
May 09, 2022

Not friendly service in-person. There was only one guy that initiated helping me after standing there. Everyone seemed cold and not willing to help. Would have been nice if my rent More

by jamie_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Miller
May 09, 2022

Horrible service. Never going back purchase anything from this dealer . Regret buying my truck there. More

by gonzalezluis06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Aragon, Dylan Miller
May 09, 2022

Took good care to move me through a very busy time. and helped work through the GM.com. It turned out that on Star had issues on changing password and still have not got password changed. More

by lgcjjl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
May 09, 2022 -

lgcjjl68 responded

A very good experience and will return.

May 08, 2022

While the service center was helpful, I will never do business with this dealership again. The sales department is awful - not showing up for several scheduled appointments - and management does not tel More

by SHOTTENKIRK.LAURAT
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Johansen
May 08, 2022

They absolutely fixed my car. It had so many issues and I normally don’t trust dealerships but I just moved to Iowa and I didn’t know anywhere to go but they fixed everything! The More

by TakayaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
May 08, 2022

Not sure yet they say we’re out of service but I know we have two more yet I gotta check into it and find out More

by KEVLEMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
May 08, 2022

Didn’t complete requested service, didn’t perform the standard service point checklist and didn’t give me a copy of the checklist until I brought it up and then it was emailed to me. All of this is base More

by TED.HAWKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name of the young dark haired caucasian man who “assisted” me.
May 08, 2022

Everything went ok & on time. They didn’t try to sell me extras. Fast & efficient More

by SCOTTSUE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
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