Shottenkirk Chevrolet - Service Center

Everything was smooth like always waiting time little bit longer but they have nice waiting room with tv and free coffee longer but they have nice waiting room with tv and free coffee More

I was “sold” a bumper to bumper service and maintenance package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of the brochure but bumper to bumper to me says it is covered. I just got my second service and maintenance done on my car. Oh sorry, it does not cover the air filter under service. Really! My twice a year detail also didn’t cover getting my car washed properly. Bugs all over the grill and hood. Surely a detail should include a decent car wash as a minimum. I checked the fluids and tires on my dashboard monitor it showed my oil change good but my tire air pressure was off on 2 tires and it showed my air filter needed to be changed(0%). So I turned around. I was an about a mile from the dealership that I had just left. When I pointed out the poor car wash the first words insinuated I had I run into the bugs since leaving the dealership. Then he looked again and realized I could not have run into that many in the mile since I left and they were not fresh bugs but left over bugs. When I told them it showed the air filter was not showing changed but other services were updated, they said they must have forgotten to reset it. If I noticed these 3 things, what else did they not do or did a sloppy job of? They need to change their language for their overpriced warranty and remove “bumper to bumper” from their sales patter. False and misleading. Do I trust them? No. More

Colby is very professional and polite. I trust his advice & vehicle knowledge. We love working with Shottenkirk! I trust his advice & vehicle knowledge. We love working with Shottenkirk! More

Great service and communications! I would recommend to new customers to give them your business I would recommend to new customers to give them your business More

I have worked with shop and Kirk for a few years with previous vehicles and I'm just very very pleased about their professionalism and how they don't treat women different than men when they're telling t previous vehicles and I'm just very very pleased about their professionalism and how they don't treat women different than men when they're telling them about problems with the car and I feel like I have not been treated any differently or taking advantage of. In the automotive world that seems really important. More

I can't say enough about how thankful I was to find this dealership. They helped me out while traveling to Maryland and quickly gave me an answer to my issue. Many thanks to Mark in service dealership. They helped me out while traveling to Maryland and quickly gave me an answer to my issue. Many thanks to Mark in service More

I bought my first vehicle from Shottenkirks in 2005 and have been buying there ever since. They have great customer service and work hard to put deals together. Lee Fisher is outstanding! He works hard on have been buying there ever since. They have great customer service and work hard to put deals together. Lee Fisher is outstanding! He works hard on the customers behalf and that ia why I don't shop anywhere else for my vehicles. Service after the sale is more important to me than the sale itself. Thank you Lee, Steve Peers More

Very helpful and polite with good service. It was a quick turn around. Thank you It was a quick turn around. Thank you More

Very helpful and attentive to details I like the Chevrolet Colorado truck wish I could get an owners manuel Chevrolet Colorado truck wish I could get an owners manuel More

Scheduling service is easy, wait time is minimal for service. Communication is excellent. Always a great experience service. Communication is excellent. Always a great experience More