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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,722 Reviews

1,722 Reviews of Shottenkirk Chevrolet - Service Center

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October 30, 2024

They were. Very professional and that made right.In did the job clean the inside of my vehicle and washed it everything when I got it back.Everything was looki More

by MrD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
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Oct 31, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2024

Tate was very polite. Service was quick and fixed correctly. Will return to get service and work done there. More

by Silverado21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 28, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tate delivered such a great experience!

October 25, 2024

They fixed their mistake and didn’t ask questions. Easy to work with and listened. More

by Jdgraham50320!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 27, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 25, 2024

Very professional & timely Service. Followed and completed my instructions- to the letter. I was Very satisfied with the results. More

by LRFREY53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt
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Oct 27, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 22, 2024

Chance was great to work with and gave me and my car the red carpet treatment! More

by barrydietsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Oct 22, 2024 -

Shottenkirk Chevrolet responded

Barry, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chance and our team. Please don't hesitate to let us know if we can be of further assistance.

October 19, 2024

Great service quick. Completely satisfied. Our Tahoe needed a new fuel pump and they took care of it under warranty. More

by NFOSTER1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 20, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 18, 2024

Everything is good . I hope my next visit with you will be a nice one. More

by angiempetersen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All excellent. ., Ryan McClure
Report | Print
Oct 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 17, 2024

Oil change and seatbelt recall done on time Ryan kept me informed Met expectations Nice Job More

by DALEPETERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 18, 2024 -

Shottenkirk Chevrolet responded

Dale, Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2024

Everytime I get my cars serviced l it costs more, some day I may have to find a more economic place More

by LARLINW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hough
Report | Print
Oct 17, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 13, 2024

Very nice place. I think there price was a little pricey for a transmission flush. Just hope when I take it back in the realize it needs a transmission. I told them w More

by ROACHHOUSE250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Tate Pumphrey, Chance Korte
Report | Print
Oct 13, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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