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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,719 Reviews

1,719 Reviews of Shottenkirk Chevrolet - Service Center

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November 27, 2023

Shottenkirk did great by getting my vehicle in fast! Tate was there to update me through all the work. More

by hlenzine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Nov 27, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 25, 2023

Work finished on time. Everything went well. Happy with everything Nothing more to say sorry More

by JHALL0317
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Nov 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2023

Sidney and service did excellent work , got it done fast, and jacobe , kinzer, Taylor all excellent help More

by TAYLORWEAVER1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kinser Haselhuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Weaver
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Nov 24, 2023 -

Shottenkirk Chevrolet responded

Taylor, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 23, 2023

Everything and every one was great. Shottenkirk is the only place that I have taken my car since I bought it More

by DNHSIN
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Nov 24, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chance delivered such a great experience!

November 23, 2023

Customer service is the best, and they give the best maintenance service in the Midwest. There is no other Chevy dealership like Shottenkirk Chevrolet. More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Nov 24, 2023 -

Shottenkirk Chevrolet responded

Maurice, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2023

No regular dealer BS. They are straight with you. I will be back for any future needs. More

by KGRIFFIN31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Nov 24, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Chance and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

November 21, 2023

Stay in touch on repair status and lower repair costs please. Chance polite and listened. More

by BOLTONPMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Nov 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Chance and our team. We're glad to hear we delivered such a great experience!

November 20, 2023

Great team. Friendly. Had a small issue that they are willing to take care of. More

by chvy1989camaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
Report | Print
Nov 21, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 19, 2023

Great staff. Quick work and I was in and out in less than an hour More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 19, 2023

Online, I booked an oil change, tire rotation and wiper change. I didn’t get new wipers, and was charged $150 for a stripped lug nut. I won’t be coming back here for service More

by mikendi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
Report | Print
Nov 22, 2023 -

Shottenkirk Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mike, and hopefully, we can get to the bottom of this.

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