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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,734 Reviews

1,734 Reviews of Shottenkirk Chevrolet - Service Center

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November 22, 2023

No regular dealer BS. They are straight with you. I will be back for any future needs. More

by KGRIFFIN31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Nov 24, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Chance and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

November 21, 2023

Stay in touch on repair status and lower repair costs please. Chance polite and listened. More

by BOLTONPMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Report | Print
Nov 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Chance and our team. We're glad to hear we delivered such a great experience!

November 20, 2023

Great team. Friendly. Had a small issue that they are willing to take care of. More

by chvy1989camaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
Report | Print
Nov 21, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 19, 2023

Great staff. Quick work and I was in and out in less than an hour More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 19, 2023

Online, I booked an oil change, tire rotation and wiper change. I didn’t get new wipers, and was charged $150 for a stripped lug nut. I won’t be coming back here for service More

by mikendi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
Report | Print
Nov 22, 2023 -

Shottenkirk Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mike, and hopefully, we can get to the bottom of this.

November 18, 2023

The team was very professional and got me on my way very quickly. I appreciate their timeliness More

by parkerweed
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

Always a good experience. Staff is courteous, helpful, and knowledgeable. Friendly atmosphere. Always recommend dealership. More

by JERRYKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Colby Oberembt, McKenzie Phillips
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Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2023

Truck was done on time as promised. Everything that needed completed, was finished up. Staff was freindly as always.. More

by mdatwdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

Ryan was Very friendly, helpful and responsive, arranging for car pick up and delivery and confirming with GMC that all steps had been considered to resolve our issue with the car More

by Dbarname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 19, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2023

Ryan worked so hard to solve the situation. All staff I met was great. You fit me in right away and completed work so quickly thank you More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 16, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

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