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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,734 Reviews

1,734 Reviews of Shottenkirk Chevrolet - Service Center

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November 09, 2023

Great Dealership. I still do not have a solution to my problem, but hoping it gets fixed soon. I was told bad torque converter and it is ok to drive while I wait to More

by JEFFJACKSON27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 10, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department, Jeff! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance. We hope to get these issues resolved as soon as possible!

November 09, 2023

The customer service is pretty cool. No I just hope the price matches. The shuttle service is nice to use. More

by JACKSON_RODERIC
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Nov 10, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2023

Great service. Thanks for getting me in and out in time. Very friendly driver too. More

by PEGENEREUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 10, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2023

Got ripped off. Toyota dealer said never saw what on diagnostic. Did not need hybrid battery. Should do diagnostics on Chevys only More

by Paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate Pumphrey
Report | Print
Nov 12, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, Paige, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 07, 2023

Service guy Colby is especially talented and good looking. Always answers the phone and gets me in right away More

by terancozad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 08, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Colby and our service team. We're glad to hear we delivered such a great experience!

November 06, 2023

They were so very helpful with all the technology on my pickups! Appreciate it so much! More

by JOWILDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 06, 2023 -

Shottenkirk Chevrolet responded

Jo, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

November 05, 2023

Customer service was great, helpful staff, great pricing, and I also got a free car wash More

by amberk0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 05, 2023 -

Shottenkirk Chevrolet responded

Thank you, Amber! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 04, 2023

Tate made the process so easy and he kept me informed through the visit. Great! More

by ANNESNELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Ryan McClure, Shirley Johnsen, Kyle Stone, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips
Report | Print
Nov 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anne, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

November 04, 2023

Morgan is the best. He is easy to reach, he says what he will do, and he follows through. More

by sumner.worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Nov 05, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Sumner, and we're happy to hear that Morgan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

November 04, 2023

They were very fast and courteous. It was easy to schedule and get in. Very good service More

by tom.kline68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Nov 05, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, Tom, and for taking the time to leave us this wonderful feedback!

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