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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,734 Reviews

1,734 Reviews of Shottenkirk Chevrolet - Service Center

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November 03, 2023

They were thorough and great attitudes. First time ever a dealer didn’t charge me to investigate an issue like a check engine light. More

by JANALYN.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 03, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience, Janalyn, with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 02, 2023

Great to deal with got me in as quick as they could and was quick at doing a good job More

by ARROWSLINGER2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Nov 03, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

The dealership is very nice place and the people are super nice. They get things done in a timely manner More

by J.MECHELLE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Nov 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Tate was able to help, and we hope to see you again!

November 01, 2023

I continue to be impressed with their ability to schedule oil changes within a week, then get you in and out within a reasonable timeframe. More

by TODDABRAUN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 02, 2023 -

Shottenkirk Chevrolet responded

Thank you, Todd, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2023

Good repair experience. Final price came in at the estimate. Car done when it was promised. Good communication More

by DAVE.RINEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Nov 02, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 31, 2023

Very concerned with under 3000 miles out HD3500 has been in for two electrical problems and once again parts are on backorder More

by BW
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Nov 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Tate and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2023

It’s clean and people are helpful and friendly. Service was quick. It could be closer to town More

by AUPLCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 28, 2023

Colby did an excellent job explaining the pricing, service and what they did when replacing the throttle peddle positioner. More

by PREMIERPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Oct 30, 2023 -

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 28, 2023

Tate was very helpful and knowledgeable about what he was talking about. I'm completely satisfied with the service. Thank You. More

by jlinville1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Pumphrey
Report | Print
Oct 30, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Oct 30, 2023 -

jlinville1980 responded

Shottenkirk Waukee Chevrolet does good fast warranted work. If you have a vehicle that needs a mechanic I'd recommend them.

October 28, 2023

Overall another good experience at this dealership. Prompt and clear communication from all from Check-In to pick up. More

by Bweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Oct 30, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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