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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,733 Reviews

1,733 Reviews of Shottenkirk Chevrolet - Service Center

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October 06, 2023

Fast friendly service, waiting room is nice as well Free coffee! Will be bring my truck back for service again More

by Anderson_ross76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 09, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 05, 2023

Excellent customer service. Informative. Gave updates along the way. Will definitely be back and highly recommend!! More

by shellieann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Report | Print
Oct 06, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 05, 2023

They are awesome. I like the way they welcome us and they know how to figure out the vehecle's problems More

by Tobongye Ushinawake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 06, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 05, 2023

Kept me updated as everything progressed. Delivered as promised. No issues, fors his job well. More

by RANDYWITZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the service tec hs name, Ryan McClure
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Oct 06, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2023

The people and managers there are extremely knowledgeable and willing to do whatever it takes to get your business. My main issue, purchased a BRAND NEW 2024 vehicle with 300 miles and the driver window More

by PHONGCHI1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Ryan McClure, Shirley Johnsen, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips
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Oct 04, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 03, 2023

Dave is and has been my salesman for years and he will ALWAYS be my salesman. I haven’t bought a vehicle any where else in almost 20 years. More

by Bluejaymom
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!

October 03, 2023

My experience with the customer service was excellent. I am new to town and plan to make Shottenkirk Chevrolet my car home. More

by trudy.belay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Oct 04, 2023 -

Shottenkirk Chevrolet responded

Trudy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2023

Ryan did a great job. He showed patience with me. Great service. Explained a complicated situation. More

by TJMILLER21328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2023

We purchased 2 vehicles from this dealership. Friendly and knowledgeable. Service is great and timely. More

by NECOMPDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Oct 01, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 30, 2023

Alan made sure that Colby addressed my issue promptly. Colby was great! He got my car fixed quick and helped me make the best choice to fix the issue. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
Report | Print
Oct 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tina, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

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