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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,733 Reviews

1,733 Reviews of Shottenkirk Chevrolet - Service Center

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September 16, 2023

Colby was professional and responsive. This dealership found an issue that I had been dealing with for well over a year - that a GMC dealership was unable to diagnose. Not a doubt in my mi More

by ANNIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Annie, and we are thrilled that you found your experience with Colby here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 16, 2023

When going in for a recall the people were very helpful in what we needed and honest when it came to prices that we asked them about with our tail pipe. I would go back anytime! More

by Amy606300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 18, 2023 -

Shottenkirk Chevrolet responded

Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 15, 2023

Very good & fast service! Appreciate the service & friendly service folks there to help customers & waiting. More

by DKHOPS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Colby Oberembt
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2023

Colby was great in assisting me with a warranty issue on my suburban. Good communication and did everything he could to help me out. More

by joetrilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Colby was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2023

Always so courteous and do the work that needs to be done. Great crew! Thank you, Chance, for making my car road ready. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 14, 2023

Great customer service & listen to our concerns! ! Very informative on what they did & the car needed More

by hollysbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Ryan McClure, Shirley Johnsen, Colby Oberembt, Tate Pumphrey, McKenzie Phillips
Sep 15, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2023

Good to go on lower arm assembly. Your mechanics deserve lunch catered in for them. More

by HORSTMAN373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 15, 2023 -

Shottenkirk Chevrolet responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 13, 2023

Morgan was the staff who assisted me in getting my vehicle looked at. He did inform me upfront that it would be about a 3 hour wait and offered a shuttle service, however I declined. As I waited, Morg More

by ELYGONZALEZ_42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Johansen, Morgan Hough
Sep 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Morgan and the team here at Shottenkirk Chevrolet.

September 13, 2023

Good customer service, patient, polite and respectful. They do work hard to give you a good deal. More

by FERRARJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Auge, Morgan Hough
Sep 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2023

Friendly, helpful staff. Service was finished quickly. Very nice man washed my car and then dried it too. More

by BARBMOORE2283
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 14, 2023 -

Shottenkirk Chevrolet responded

Thank you, Barb, for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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