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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,732 Reviews

1,732 Reviews of Shottenkirk Chevrolet - Service Center

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September 05, 2023

Very accommodating in a short period of time! ! It was much appreciated!! Being 4 hours away and all communication through the phone it was well taken care of. More

by tmmesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 04, 2023

Provided me great service with great communication while traveling across country and having an issue with my new car that they correctly repaired. Good people. More

by RKRAFTY007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 05, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2023

Shottenkirk has been great. GM’s customer service has been terrible. Had my truck in 3 separate times for the same issue and feels like GM just wants parts thrown at it with n More

by CALONG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Pumphrey
Sep 05, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 02, 2023

I am done with this dealer, my last visit was free, why cause was qwarter low on oil , why defetive filter leaking, first one i ever hear of, xxxxxxxxx tech messed up, i said theres oil at fill port too t More

by FOURWINNS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
Sep 08, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 02, 2023

Working with Morgan is always positive and creates a good experience. I will continue to bring my auto here More

by MINDRUPDOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Sep 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear that Morgan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2023

I have purchased 4 vehicles from this dealership. Always a fun experience and treated very well. Everyone is so accommodating and friendly. Warm and inviting atmosphere. My dealership for life More

by JIM.ZIEGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
Sep 05, 2023 -

Shottenkirk Chevrolet responded

Jim, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 02, 2023

I’m and out quickly but took time to set down and explain everything to me. More

by CVITZ1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Sep 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2023

Vehicle had an oil change and tire rotation. Next day engine light and tire sensor was displayed on dashboard. Took thr Vehicle in. They never reset tire sensors. If my wife was not reti More

by brandonmedved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
Sep 08, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 02, 2023

Am treated with courteous. Quick respnse to service. My questions are answered in detail which I appreciate. More

by AliceThompson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Sep 05, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

September 01, 2023

Went to see a used car and it was disgusting. Had 4,000 more miles than advertised. Dirty inside and needed an oil change. Ended up buying the vehicle after cleaned up. More

by JTQUASS
Recommend Dealer
No
Employees Worked With
Alex Balke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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