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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,735 Reviews

1,735 Reviews of Shottenkirk Chevrolet - Service Center

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August 18, 2023

Colby went above and beyond to provide us with outstanding customer service! He kept us updated on the progress of our vehicle and helped us attain a loaner which was greatly appreciated! More

by brucie199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Aug 18, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review and kind words for Colby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 18, 2023

Ryan was excellent with his communication. The service was completed within the time period he predicted. A very good experience More

by Krissmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ryan delivered such a great experience!

August 18, 2023

Caring, clean, courteous, knowledgeable, informative, attentive, compassionate, competitive, intelligent, determined, devoted, honest, genuine, motivated, nice, kind, welcoming, patient, supportive, help More

by Ken McColley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Ken. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 18, 2023

I received terrific service and follow up after my purchase. I would recommend Shottenkirk to my friends. More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Jacob Auge
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Scott. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 18, 2023

Headlight replacement in suburban - quick and easy - looking forward to doing business at Shottenkirk in the future More

by tyler.poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Aug 21, 2023 -

Shottenkirk Chevrolet responded

Thank you, Tyler, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 17, 2023

Always fast. . great work.. good advice.. front desk lady was very nice about picking car up after hours More

by EWCHADWICK44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady working the front desk and the guy that serviced my car.. great job both of them, Ryan McClure
Aug 18, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2023

I assume by the way the service department performed the dealership is working to keep clients happy. It's working! More

by JTERRYGOLF
Service Time
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Aug 18, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

August 17, 2023

Have been a customer in Waukee for many years. Today when I pulled in the 2 oil change bays were empty so I thought this would not take long. I was told it would be about an hour. My car sat in More

by Dexdevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Aug 18, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry to hear that we fell short this time. We will share your comments with our team, and we look forward to working with you again.

August 16, 2023

Great atmosphere. Clean well kept facility. Courteous professional staff throughout. I enjoyed my purchasing experience with Travis, Jason and Sydney and look forward More

by REBLWARRIOR
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Aug 17, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Travis, Ryan, and Sydney appreciate your business and hope to see you again soon!

August 16, 2023

Great people to work with both on the floor and in the office. Everyone was able to answer all of our questions. There was not a lot of pressure to buy. I was honest with our salesperson that I saw the tr More

by CARIANDPAUL
Recommend Dealer
Yes
Employees Worked With
CJ
Aug 17, 2023 -

Shottenkirk Chevrolet responded

Thank you, Paul! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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