Shottenkirk Chevrolet - Service Center
Waukee, IA
1,731 Reviews of Shottenkirk Chevrolet - Service Center
The vehicle came in for engine noise. They said it needed a new motor only to informed about this by text message. Found out it was low on oil. I had to call the service manager who wa They said it needed a new motor only to informed about this by text message. Found out it was low on oil. I had to call the service manager who wasn’t very knowledgeable on the repairs. I came to pick up the vehicle where know one knew what was going on with it and the service manager I needed could not be found. Overall bad experience. More
Went for oil change, air filters need replaced which was fine. They took everything out of the clove compartment and did not put anything back. In addition my screen for my radio would not light up. It work fine. They took everything out of the clove compartment and did not put anything back. In addition my screen for my radio would not light up. It worked when I can in. So I went back to dealership. They said they did not do anything that would cause the issue. They worked on it several hours then indicated that a wire came lose but not due to anything they did. More
Our salesman, Samir, was excellent. He answered our questions in a friendly way, explained all the electronics and equipment. Also great information from Jason when we did the paperwork He answered our questions in a friendly way, explained all the electronics and equipment. Also great information from Jason when we did the paperwork. More
Great staff that goes above and beyond to help with what you're looking for and what you need. you're looking for and what you need. More
I dropped my truck off for an oil change while I was visiting town. Tate had my oil changed & truck washed within an hour. Great service & environment. visiting town. Tate had my oil changed & truck washed within an hour. Great service & environment. More
Sydney was amazing to work with. Cannot wait to have to work with them again. Cannot wait to have to work with them again. More
It appears the dealership is making changes to the business that will improve customer experience in the service department. business that will improve customer experience in the service department. More