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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,735 Reviews

1,735 Reviews of Shottenkirk Chevrolet - Service Center

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March 07, 2023

Staff was efficient, kind, respectful and helpful. I drive from the Carlisle area 40 minutes away. More

by PBEARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 08, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 06, 2023

Dylan Miller took great care of me and explained things very well. He was great Thanks! More

by MILROYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
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Mar 07, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for Dylan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 06, 2023

No good communication, I only go to them cause my warranty, but I do not like the service, hoping to get my warranty transfer More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coltan Straker
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Mar 10, 2023 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 04, 2023

The people at Shottenkirk are professional and very helpful. They pretty much aim to please, if possible. More

by LARRYMCD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Hinders, Scott Cooper
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Mar 04, 2023 -

Shottenkirk Chevrolet responded

Thank you, Larry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 04, 2023

Friendly service completed in a timely fashion with appropriate follow up and a fair price. More

by JIMKOOLHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate
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Mar 04, 2023 -

Shottenkirk Chevrolet responded

Thanks, Jim, for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 03, 2023

Friendly staff and good customer service. Service was done in a timely matter. Enjoy the showrooms atmosphere. More

by RICKROBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Rick, Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2023

I’ve used Shottenkirk for all my car purchases and needs for over 12 years. Top notch service and sales More

by Chellb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Miller
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Mar 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2023

Your service department is very good they are responsive and respectful and responsible and very knowledgeable and very helpful i was told every step and everything that was happening i was very impressed w More

by BILLBLUMBERG749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Cole Dalrymple, Christian Dorrance, Raynee Hagelberg, Samuel Dusenbery
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Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to leave us this fantastic five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to sharing your compliments with our crew. Thank you for choosing Shottenkirk Chevrolet!

March 02, 2023

The staff was prompt and courteous. Everyone did an excellent job of keeping me up to date with realistic expectations of the timeline it would take to get the repairs done and even pro More

by LLEXXX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley, Kyle Carnahan
Report | Print
Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2023

Can't say enough about the service and parts teams. Very personable people that know how to treat customers. More

by KSBSZSRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coltan Straker, Coltan Straker, Gus Luna
Report | Print
Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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