Shottenkirk Chevrolet - Service Center
Waukee, IA
1,719 Reviews of Shottenkirk Chevrolet - Service Center
Brought the vehicle in to have a paint chip repaired and to check a squeak in the back. They told us the paint chip was repaired, but we’re unable to find the squeak. They had the vehicle for 2 1/2 days. to check a squeak in the back. They told us the paint chip was repaired, but we’re unable to find the squeak. They had the vehicle for 2 1/2 days. When I picked up the vehicle I noticed they did not fix the paint chip either. I was told, “we will get it next time.” More
Last 2 services have been terrible. 1st one loose oil filter and oil all over my garage. 2nd fail to fill all fluids and didn’t level air in tired. 1st one loose oil filter and oil all over my garage. 2nd fail to fill all fluids and didn’t level air in tired. More
I was told my car would be ready in one week once I called to check on it on Friday I was told that the person working on it was out all week due to illness. I asked was I going to be contacted to be i called to check on it on Friday I was told that the person working on it was out all week due to illness. I asked was I going to be contacted to be informed that it would take longer than the agreed upon week they said they hadn't gotten around to it. once my car was completed 4 Weeks later the only reason I was even notified of it was because they needed The loner that I was driving back. Once I told them my car wasn't complete he said oh yes it is we just forgot to call you because it was in a different location. More
I’m unsure what areas do my vehicle were inspected. Never saw that report. Also coming up on 100,000 miles and app says there are maintenance that needs done, but nothing was discuss. Never saw that report. Also coming up on 100,000 miles and app says there are maintenance that needs done, but nothing was discuss. More
Appt for oil change & tire rotation at 10:30. Car not done until 2:00! Not sure they even rotated tires. No charge for it? New sticker said next oil change at 21,000 miles. Hm, we have 35,000 on Car not done until 2:00! Not sure they even rotated tires. No charge for it? New sticker said next oil change at 21,000 miles. Hm, we have 35,000 on it now! Makes me question the competency and pray the oil DID get changed. Not happy at all. More
Everyone friendly… not as convenient as it used to be. Harder to get in…I had an an appointment for an oil change and it took 1.5 hrs. I thought they used to top off washer fluid but they didn’t. Snowy, Harder to get in…I had an an appointment for an oil change and it took 1.5 hrs. I thought they used to top off washer fluid but they didn’t. Snowy, melty, rainy season… More
Best experience ever! Travis Black, Cory, Jason and Alex were absolutely positively amazing! Definitely will buy again! Travis Black, Cory, Jason and Alex were absolutely positively amazing! Definitely will buy again! More