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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,970 reviews

August 18, 2023

Christopher was very helpful in my experience and found the perfect car for me. We couldnt find one on the first day but he kept an eye out for me and when something in my budget came on the lot he gave More

by mikedacun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hoffman
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

mikedacun, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 18, 2023

The team was great. From my sales person to financial. I also got the meet the owner. I will be letting everybody know how great they are More

by tlc3345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Daniell
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 17, 2023

It was easy to schedule my maintenance on the webpage. I was met in the service bay by a very friendly service manager and the work was completed in a timely manner. More

by bryan.shahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bryan.shahan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 17, 2023

Marco was awesome! He truly put in the best effort to make sure I got in the Jeep I wanted and ensured I was taken care of even when I reported an issue after purchase. More

by tara.barbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McCarroll, Marco Piedra
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Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

tara.barbee, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper !

August 17, 2023

I was very pleased with the whole process. Everyone was so helpful. From beginning to end I was pleased with everyone I dealt with. Thanks to Curtis on day one. And for making sure that I was More

by tfowl3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoffrey Cannon, Whitney Patton, Curtis Roberts
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Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

tfowl3, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 17, 2023

Great Customer Service and advice received from Hunter. I will always return as long as he is at the dealership service department. More

by jab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jab3, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 16, 2023

You all were great and Skyler followed up to let me know a day when my software issue could be taken care of. However, there was not a patch or update. More

by jamesabloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grady
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

James, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 16, 2023

Jordyn went above and beyond to accommodate my needs. She was prompt, courteous, and met me in the middle without pushing for things I didn’t need. More

by Adam L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn in Service
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Adam! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 16, 2023

My experience with the purchase was not good. I had to call several times and get management involved to replace a crack in the windshield. The salesmen I had didn't create a good experience. He More

by bysmith21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Grady, Clinton Rainier
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Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 15, 2023

Great timely service. Vehicle was returned clean and neat with the work done. Billing went smoothly More

by roy_ludick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Brandon
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Aug 16, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

roy_ludick, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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