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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
872 Reviews

872 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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May 03, 2024

Service representative wasn’t to friendly he had an attitude when I asked about the coupon I had for my oil change.! More

by smith.deasha
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I think his name was Cody
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Helpful
May 03, 2024

Had a great experience with Oscar at the service department and hope everything goes well. Thank you Oscar for your assistance More

by Milton Andrew Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Helpful
April 30, 2024

Austin the service department always goes above and beyond on providing great service. he always addresses all concerns with my truck. More

by kiwi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 29, 2024

Great customer service and updates on the vehicle. She’s always very kind and I enjoy working with her. More

by versiemv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper !

Helpful
April 29, 2024

I don’t like doing reviews that require a word count it . I find it a waste of time More

by wells_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy would be a 5 star, Jordyn help out !!!
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

wells, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

Helpful
April 28, 2024

Cody in the service department always goes above and beyond on providing great service. Thank you service and parts team for taking care of our Jeep. More

by carolyns1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

carolyn, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 27, 2024

I had some warranty work which needed to be done. I have not had great experiences with Dodge dealerships in the past. When I arrived I was helped immediately. The communications was excellent and More

by overtrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 26, 2024

Typical sale. ... Overall smooth transaction. My sales rep was pleasant, but aren't they all when selling a car. Of course the dealership like all tried to xxxxxx a More

by MIKETRONCALLI
Recommend Dealer
Yes
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Helpful
April 26, 2024

My experience was great! I will definitely refer someone to the dealership. Rob delivered excellent service More

by ANGELA.SPARKS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ANGELA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

Helpful
April 25, 2024

Up charge on a debit card is xx! Said they were going to wash car but did not. More

by crowderkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Apr 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

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